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Original Apple battery showing up as unknown

Hi,


I have an iPhone 13 Mini which I have had for over a year. It has never had a component replaced and is all Apple Original parts. Today it has given me an ‘important battery message’ as it is an unknown part as if a third party battery has been installed. It has since stopped showing me the charging indicator and battery health. You can clearly see the battery level in the graph below battery health drop suddenly from around 30% to 0 as it stops being read by the OS. No parts were changed in this time period nor in the lifespan of this device.


Any help would be appreciated.


Josh

iPhone 13 mini

Posted on Sep 14, 2023 9:53 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2023 10:17 AM

That's indicative of something wrong with the battery. Make arrangements with Apple to have it evaluated.


Genius Bar Reservation and Apple Support Options - Apple

3 replies

Original Apple battery showing up as unknown

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