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If my MacBook needs service, can I just drop it off at the store?

My MacBook keyboard has been unable as of late. I barely got it a month ago. I known need to send it into service. But can I just drop it off at the apple store? If so, how do I make an appointment to do so?

MacBook Pro (M2 Max, 2023)

Posted on Sep 15, 2023 5:57 AM

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Question marked as Top-ranking reply

Posted on Sep 15, 2023 6:54 AM

Start here:


Mac Repair & Service - Apple Support


Put in the information for the estimate and then click on the "Get Service" button that appears. You should be able to make an appointment from there.


Unless the Apple Store nearest you is not a busy one, avoid going in without an appointment.

2 replies

If my MacBook needs service, can I just drop it off at the store?

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