Hi
I want to ask others here if your AirPods Pro 2 gen battery of the case is draining apart from charging the pods and while not being used also? My case has come from 100% to 75% in 8 hours and then to 44% in 12 hours without having used them.
are you also facing the same issue or is it just me guys?
I had the same issue for months and this is what I tried and it helped stopping the drain issue. After these steps I left the AirPods unused in their case overnight and did not see a single % drain. Left it at 100% both case and AirPods and found it next morning at 100% both case and AirPods. Prior to the reset I would see a 5% drop after 1-2 hours when left in unused state.
Steps:
1) Turn off Find My Network for the device under Bluetooth Settings
2) Click on Forget device to disconnect the AirPods from any and all devices currently connected to.
3) Turn off Bluetooth on all devices that the AirPods were being connected to to avoid the AirPods from communicating back
4) Leave the AirPods to drain out naturally. (Check for indicator light on the case - If it doesn't lit up it means its being discharged and you are ready to proceed to the next step)
5) Charge the AirPods back to 100% once again ( Green light indicator on case means fully charged)
6) MOST IMPORTANT STEP - Hard reset your AirPods to factory settings- Here is how
A. Place both AirPods into the charging case.
B. Open lid of AirPods case
C. Leave the case open. Locate the Setup button on the back of your AirPods case.
D. Press and hold the Setup button for 15 seconds. The status light should change from flashing amber to white.
E. Keep holding until the status light changes from amber to white
F. Close the lid. Your AirPods are fully reset.
7) Proceed to setup your AirPods with your device once again. Turn off Find My Network under AirPods Bluetooth Settings and leave the AirPods unused for a period of time. I would recommend 24 hours. You can check battery charge through these 24 hours regularly but do not use the AirPods so as to not skew the results. Once you see and improvement and confident the issue has resolved you can go ahead and turn on find my network under AirPods bluetooth settings (or leave it off if you wish) and start using the AirPods as required.
Hope these steps help !
I had the same issue for months and this is what I tried and it helped stopping the drain issue. After these steps I left the AirPods unused in their case overnight and did not see a single % drain. Left it at 100% both case and AirPods and found it next morning at 100% both case and AirPods. Prior to the reset I would see a 5% drop after 1-2 hours when left in unused state.
Steps:
1) Turn off Find My Network for the device under Bluetooth Settings
2) Click on Forget device to disconnect the AirPods from any and all devices currently connected to.
3) Turn off Bluetooth on all devices that the AirPods were being connected to to avoid the AirPods from communicating back
4) Leave the AirPods to drain out naturally. (Check for indicator light on the case - If it doesn't lit up it means its being discharged and you are ready to proceed to the next step)
5) Charge the AirPods back to 100% once again ( Green light indicator on case means fully charged)
6) MOST IMPORTANT STEP - Hard reset your AirPods to factory settings- Here is how
A. Place both AirPods into the charging case.
B. Open lid of AirPods case
C. Leave the case open. Locate the Setup button on the back of your AirPods case.
D. Press and hold the Setup button for 15 seconds. The status light should change from flashing amber to white.
E. Keep holding until the status light changes from amber to white
F. Close the lid. Your AirPods are fully reset.
7) Proceed to setup your AirPods with your device once again. Turn off Find My Network under AirPods Bluetooth Settings and leave the AirPods unused for a period of time. I would recommend 24 hours. You can check battery charge through these 24 hours regularly but do not use the AirPods so as to not skew the results. Once you see and improvement and confident the issue has resolved you can go ahead and turn on find my network under AirPods bluetooth settings (or leave it off if you wish) and start using the AirPods as required.
Hope these steps help !
my case was the same and was told to do all that trobleshooting which never helped,took screenshots before i got back intouch with them again&they replaced the whole lot as i was not getting even more than 5hours on the Airpods 2nd Gen
Hey khushboo70,
Do you recall when this behavior with your AirPods charging case started? Which firmware version is currently installed? About firmware updates for AirPods - Apple Support
If your firmware is up to date, try a reset, then check to see if the behavior continues: How to reset your AirPods and AirPods Pro - Apple Support
Let us know how it goes! Take care.
Hi khushboo70,
Based on the troubleshooting that has been completed up to this point, your best bet will be to Get Support directly from Apple from here on out. You can use the link here to get started.
Take care.
I’ve done everything possible
troubleshooting
switching off the Bluetooth and even removed it from find my fone too
still the issue has not resolved
AIRPODS PRO 2 GEN CASE BATTERY DRAINING?
