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iOS 17.0 Apple Remote on iPhone no longer works

I have restarted my iPhone, restarted Apple TV, but now that I upgraded to iOS 17.0 The Apple Remote feature from iPhone no longer works. It has worked just fine for years, but now it does not.

Posted on Sep 19, 2023 12:09 PM

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Posted on Sep 24, 2023 8:04 AM

Yes, I did upgrade to iOS 17.0 that's when it stopped working. I don't have a physical remote (damaged) and can't put my Apple TV on wi-fi (because I don't have a remote), so it only has ethernet connection. So no way to use my Apple TV.

69 replies

Jan 22, 2024 5:15 PM in response to BigA2k5

Same, restarting will bring the ATV back in the remote app for less than an hour, and it disappears again. 2 of my 5 Apple TVs consistently go missing. Very frustrating. I setup logitech harmony hubs (via homebridge) to get the control back in the remote app but it’s not ideal since the command comes from the hub, a slight delay versus sending command straight to Apple TV

Feb 5, 2024 6:57 PM in response to dkazreal

Mine has not worked since I upgraded. I have iPhone 14 and I have two Apple TV 4K devices. Everything worked fine until the upgrade, I have done everything as recommended… restarting the router, restarting all the devices, disconnecting from Wi-Fi and reconnecting... nothing worked. I have a dead remote and have always counted on the fact that the remote app on the phone worked. I honestly think they're just trying to get me to buy a new Apple TV or a remote.

Feb 13, 2024 7:38 AM in response to dkazreal

I’m experiencing the same problem.

Apple TV on Ethernet/LAN connection as well.


A workaround is to turn on Directional Buttons (on your iPhone or Apple device you use as a remote)


go to Settings > Accessibility > Apple TV Remote and toggle the Directional Buttons.


it’s not as fast as swiping but it will fix the issue (at least until Apple rolls out a fix)

Apr 11, 2024 5:38 PM in response to hydro187

Me too I have only one of five remotes showing since iOS 17.4.1 (iPhone 15pro) with 4k Apple TVs. The latest Apple software and hardware and basic features like this don’t work. This has been an issue since iOS 17.0 and still not fixed, if I wanted these troubles I should bought android for half the price. It should take this long without a resolution. Would appreciate a fix.

iOS 17.0 Apple Remote on iPhone no longer works

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