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I updated my iphone yesterday. I wanted to print an email I received from Gmail. When I tried to print I received the message "no AirPrint Printers Found"
[Re-titled by Moderator]
iPhone 12 Pro
To start with: I'm not intending to say that the cause of this problem is due this or this. I only want the iOS users where I work to be able to print the way they was able before 17 and to know what has caused the problem not how to "make it to away".
I have read the 5 step "turn it off and on again solution" and I have read that it seem to work on some devices in some networks.
When a solution to a problem is to "turn it off and on" the problem is doomed to come back until the actual cause is fixed. This might work in a SOHO environment but not in larger organisations where the device count on both iOS/IpadOS devices and printers it counted in hundreds or thousands.
I wan't to add one thing that I've made in a quest to find what's the cause of this.
We have thousands of client devices and >1000 iPads in the organization where I work and we immediately blocked upgrade to iOS/iPadOS 17 when we understood that AirPrint stopped working after upgrading to 17.x.
I have tried to get iPads back to 16 but so far the only model that I could do it with has been with iPad gen 6.
Result: AirPrint worked like before when they did run on 16. Nothing was done on printers (server handled, not SOHO devices), router (large firewall), DNS'es or any other parts of the network. Just downgraded the devices to 16.
I just did the following on one iPad 6 gen:
Running on 16.7.2: AirPrint printers visible.
Restore from 16.7.2 to 17.1 via DFU - result: No AirPrint printers visible.
Restore from 17.1 to 16.7.2 via DFU - result: AirPrint printers visible.
Restore from 16.7.2 to 17.1 via DFU - result: No AirPrint printers visible.
Restore from 17.1 to 16.7.2 via DFU - result: AirPrint printers visible.
No other changes in the network environment was made.
How many times shall this be performed back and forth to get statistics if AirPrint works or not until this is seen as something that was introduced / changed (maybe not a real bug) in 17 since the problem isn't in 16.7.2 but in 17.x.?
As I wrote in the beginning I'm not on a quest to whine about this or that. I just wan't my users to be able to use AirPrint as before 17.x
Now 17.2.1 has landed. Let's give that a spin and report back if it makes any difference to our remaining Airprint problems.
Saw this on a number of devices on 17.x, upgrading to 17.2 last week fixed it for me. Also just finished installing 17.2.1 and that seems to work as well.
The Canon firmware update, as instructed here, was the cure for me. Thanks :)
Prior to following the steps you outlined, Canon had an update for my Pixma. I installed the update (still had the problem) prior to the powering down steps. My iPhone now “finds” the printer.
These steps worked for me!
17.2.1 did not fix my airprint issue
same here..
Thanks, that gives me hope… I have a new router being installed next week
I have an Epson 2720. I had the same issue. I did an update on the printer. I turned off my phone and printer and then turned them both back on. Now, it’s working.
This worked perfectly on my Canon mf244dw. Thanks
Since the updat 17.1.1 and all after my air printer prints only blank pages from the PHOTO app which for 15 years and several phones I had been able to print from perfectly. No resolution yet.
I experienced the same here. I am using iphone 15plus Only me can’t print using airprint, since i upgared my phone into ios 17, but my husband who hasn’t upgraded his phone yet can still print docs
I would skip the router as issues are being resolved simply with fixes in UPDATES.....
Plus 1 on your handle!
Thank you. This worked.
AirPrint not working after iOS 17 Update
