You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I updated my iphone yesterday. I wanted to print an email I received from Gmail. When I tried to print I received the message "no AirPrint Printers Found"
[Re-titled by Moderator]
iPhone 12 Pro
To start with: I'm not intending to say that the cause of this problem is due this or this. I only want the iOS users where I work to be able to print the way they was able before 17 and to know what has caused the problem not how to "make it to away".
I have read the 5 step "turn it off and on again solution" and I have read that it seem to work on some devices in some networks.
When a solution to a problem is to "turn it off and on" the problem is doomed to come back until the actual cause is fixed. This might work in a SOHO environment but not in larger organisations where the device count on both iOS/IpadOS devices and printers it counted in hundreds or thousands.
I wan't to add one thing that I've made in a quest to find what's the cause of this.
We have thousands of client devices and >1000 iPads in the organization where I work and we immediately blocked upgrade to iOS/iPadOS 17 when we understood that AirPrint stopped working after upgrading to 17.x.
I have tried to get iPads back to 16 but so far the only model that I could do it with has been with iPad gen 6.
Result: AirPrint worked like before when they did run on 16. Nothing was done on printers (server handled, not SOHO devices), router (large firewall), DNS'es or any other parts of the network. Just downgraded the devices to 16.
I just did the following on one iPad 6 gen:
Running on 16.7.2: AirPrint printers visible.
Restore from 16.7.2 to 17.1 via DFU - result: No AirPrint printers visible.
Restore from 17.1 to 16.7.2 via DFU - result: AirPrint printers visible.
Restore from 16.7.2 to 17.1 via DFU - result: No AirPrint printers visible.
Restore from 17.1 to 16.7.2 via DFU - result: AirPrint printers visible.
No other changes in the network environment was made.
How many times shall this be performed back and forth to get statistics if AirPrint works or not until this is seen as something that was introduced / changed (maybe not a real bug) in 17 since the problem isn't in 16.7.2 but in 17.x.?
As I wrote in the beginning I'm not on a quest to whine about this or that. I just wan't my users to be able to use AirPrint as before 17.x
Just updated to iOS 17.1.1 and it still doesn’t work. First it read printing, but didn’t, so I restarted the printer, requested print again, and it reads waiting now.
These instructions do not work. The real question is, what is Apple doing about it?
The Canon firmware update fixed this issue for me.
Update. It now works for notes and emails. But not any web page content from safari. Any thoughts?
Took a while, dunno what happened but dinked around on my phone and it all prints now. So no need for reply.
I am having the same issue with printing from my iPad after the iOS 17 Update. Apple should certainly provide a fix for this, as it’s obviously not a user problem.
Thank you for posting this! Updating my Canon Firmware worked for me, too!
This worked for me also. Thank you!
👍
The first answer I received solved the problem. Please stop submitting answers - thank you to the community!
Thank you, this was the solution that worked for me.
Thank you 1530communities, this was the only solution that worked for me with my Canon MF230.
What worked for me was updating the printer's firmware.
The first part worked for my IPAD GEN 10, so I had no need to erase VPN profiles. Thanks you sooo much!
We are having the exact same issue! Our printer is a Canon TS 3522. It is making us crazy.
AirPrint not working after iOS 17 Update
