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I updated my iphone yesterday. I wanted to print an email I received from Gmail. When I tried to print I received the message "no AirPrint Printers Found"
[Re-titled by Moderator]
iPhone 12 Pro
To start with: I'm not intending to say that the cause of this problem is due this or this. I only want the iOS users where I work to be able to print the way they was able before 17 and to know what has caused the problem not how to "make it to away".
I have read the 5 step "turn it off and on again solution" and I have read that it seem to work on some devices in some networks.
When a solution to a problem is to "turn it off and on" the problem is doomed to come back until the actual cause is fixed. This might work in a SOHO environment but not in larger organisations where the device count on both iOS/IpadOS devices and printers it counted in hundreds or thousands.
I wan't to add one thing that I've made in a quest to find what's the cause of this.
We have thousands of client devices and >1000 iPads in the organization where I work and we immediately blocked upgrade to iOS/iPadOS 17 when we understood that AirPrint stopped working after upgrading to 17.x.
I have tried to get iPads back to 16 but so far the only model that I could do it with has been with iPad gen 6.
Result: AirPrint worked like before when they did run on 16. Nothing was done on printers (server handled, not SOHO devices), router (large firewall), DNS'es or any other parts of the network. Just downgraded the devices to 16.
I just did the following on one iPad 6 gen:
Running on 16.7.2: AirPrint printers visible.
Restore from 16.7.2 to 17.1 via DFU - result: No AirPrint printers visible.
Restore from 17.1 to 16.7.2 via DFU - result: AirPrint printers visible.
Restore from 16.7.2 to 17.1 via DFU - result: No AirPrint printers visible.
Restore from 17.1 to 16.7.2 via DFU - result: AirPrint printers visible.
No other changes in the network environment was made.
How many times shall this be performed back and forth to get statistics if AirPrint works or not until this is seen as something that was introduced / changed (maybe not a real bug) in 17 since the problem isn't in 16.7.2 but in 17.x.?
As I wrote in the beginning I'm not on a quest to whine about this or that. I just wan't my users to be able to use AirPrint as before 17.x
Thank you, worked first time even though I skipped the router off-wait-on steps.
For information. Two iPhones running 17.0.2 & 17.0.3. Epsom XP-8600.
I really hope, and have faith, that you have tried the troubleshooting steps already posted in this thread that others have said fixed the problem.
Thank you Lawrence,
I had the same problem on iPhones, Mac, and MacBook Pro, did exactly what you said. Now can again print from all apparatus.
thanks again
Robin
I keep having problems with it saying no printers, then I see the printers and they don’t print. There’s something up with either my 15 pro or iOS 17.0.3 because both my printers have troubles now.
Update- I forwarded my email to print to my husband’s 13pro max, it has iOS 17.0.3, and it printed just fine. At this point I believe it’s my new phone.
What phone do you have?
Map70 wrote:
What phone do you have?
Irrelevant question. AirPrint will work with any iPhone if it is set up correctly.
I cannot print after iOS 17 update . I tried the step I received from Verizon and nothing worked
I want to say that I am able to AirPrint again.
thank you.
Thank you! This worked for me! Whew!
Same printer same issue. I’m back because it’s still not working after 17.1 update. My iPad and phone are useless to me now for any printing at all.
Also per: https://www.papercut.com/support/known-issues/?id=MOB-2977#mobility, this bug is confirmed.
That link does not confirm any bugs. It explains why one specific app doesn’t work. And I’m waiting for you to explain why it is not a problem for millions of users (including me) if it is a bug.
I am totally bored responding to you. Since you are clearly an expert on this issue I will leave the thread and let you answer any new posts.
this worked for me to be able to print two things, then i got the 'printer is busy' error and nothing printed
AirPrint not working after iOS 17 Update
