AirPrint not working after iOS 17 Update

I updated my iphone yesterday. I wanted to print an email I received from Gmail. When I tried to print I received the message "no AirPrint Printers Found"


[Re-titled by Moderator]

iPhone 12 Pro

Posted on Sep 19, 2023 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2023 6:16 PM

Do the following, i this order:

  • Turn off the printer
  • Turn off your phone
  • Turn off your router for 15 seconds
  • Turn on your router
  • Turn on your phone and wait for it to connect to Wi-Fi
  • Turn on the printer


This should restart the BonJour network that manages printer connectivity.


Note that is probably just one of these that needs to be done, but figuring out which one will take longer than just doing them all.


Both my iPhone and iPad have iOS 17 and they both still print.

217 replies

Apr 29, 2024 10:15 AM in response to teitchej

Thank you for bringing this up. I have had nothing but problems and tried the HP manufacturers direct print, also all the helpful tip on getting this issue resolved. It works but then it stops and now I can't get it to re-connect. This did not happen before the new software now I can't print anything on any apple device. I have an iphone 11, ipad, and a mac. My question is, if it connected previously then why does it disconnect after trying to reboot, router, adding printer, turning all off and on. This is crazy and very frustrating. Can they do a software patch to fix this. Printing is a basic necessity. I bought a new printer thinking maybe that would fix it. Please help!

Jun 3, 2024 5:58 AM in response to teitchej

I do not see it as my problem if Apple are updating and cause users problems. Apple appear to be increasingly unaware and not bothered if they inconvenience people that have bought Apple products and it is increasingly likely that customers will go elsewhere. The printers details have been used by my i pad for three years. It is Apple that appear less than competent in maintaining printing capacity.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPrint not working after iOS 17 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.