AirPrint not working after iOS 17 Update

I updated my iphone yesterday. I wanted to print an email I received from Gmail. When I tried to print I received the message "no AirPrint Printers Found"


[Re-titled by Moderator]

iPhone 12 Pro

Posted on Sep 19, 2023 1:33 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2023 6:16 PM

Do the following, i this order:

  • Turn off the printer
  • Turn off your phone
  • Turn off your router for 15 seconds
  • Turn on your router
  • Turn on your phone and wait for it to connect to Wi-Fi
  • Turn on the printer


This should restart the BonJour network that manages printer connectivity.


Note that is probably just one of these that needs to be done, but figuring out which one will take longer than just doing them all.


Both my iPhone and iPad have iOS 17 and they both still print.

217 replies

Jan 21, 2024 11:08 AM in response to teitchej

I first reported my AirPrint problem on this forum in November, and although just now I emuilated another post, this time by photohodge, about techniques that have righted their ship, I still have no resolution with my iPhone 11 using 17.2.1... My Samsung printer responds fortunately to my desktop HP computer via a plugged-in connection. and Samsung /HP Support claims that since iPhone 12 using 16.9 software has *no problem with AirPrint, that this is strictly an AirPrint/Apple problem. I haven't seen any posts here dealing with a Samsung printer, so: Has anyone who updated software to 17.2 and uses an iPhone had success in re-connecting their device via AirPrint with a *Samsung printer ?



Jan 25, 2024 4:59 AM in response to teitchej

None of these fixes work. Apple needs to fix this, they broke it. Tried helping a neighbor and I was still working spotty, but now I am down. All the money we pay for Apple devices and now we can’t print. This should be a critical patch that needs to be fixed immediately! I will not buy another Apple device if this does not get fixed. Tired of sending everything to my email and then having to go in to my pc to print it.

Jan 29, 2024 9:53 AM in response to teitchej

The 17.3 update has not changed my situation, my phone cannot find my Samsung AirPrinter. Meanwhile, my visiting daughter was able to access yesterday, using her iPhone 12 with iOS 16.9. A week ago, I asked Apple Support point blank, is it possible I’ll have to wait several more months to resolve the problem? I showed them some of the posts to this Community Board. They did not exclude possibility it might take Apple techs many more months to figure it out.

Feb 13, 2024 8:42 AM in response to teitchej

The new iOS 17.3.1 was described as fixing glitches other than AirPrint. And so after DLing iOS 17.3.1 recently, I still have the No Airprinters Found message with my Samsung Xpress printer. Has anyone with a Samsung printer been able to use AirPrint after the advent of iOS 17? Apple support reps always say they're aware of the problem and are working on it. HP (which bought Samsung printers) has not developed any new firmware. I just don't know how many printers are still having this AirPrint problem? Or have you elected to buy a new Airprint printer and be done with waiting for Apple to fix your existing printer? Thanks.

Feb 13, 2024 8:52 AM in response to teitchej

I still have the problem too. No fix. I can AirPrint but only through a much more cumbersome brother app. Previously I could print directly from the PHOTO APP and I just hit the little arrow in box going upward and voila printed on old new ancient phones. Now I get nothing but a blank piece of paper. No fix! Tech support told me the same thing “working on it” through 5 updates now.

Mar 11, 2024 8:35 AM in response to teitchej

I am having the same problem with my canon printer pixma 9520. Once my iphone and ipad updated to ios 17 I could no longer print. My computer works fine. My printer is wifi enabled and has no other problems, but no matter what I do, it will not connect to my iphone or ipad. Restarting my gateway router sometimes works for a very short period and the iphone states offline again. Is there any communication with Apple as to a confirmation it is their issue and they will eventually find a fix? Need to know before I purchase a new printer.

Mar 12, 2024 4:54 AM in response to stevegan

I have the same problem with both my CANON MG3220 and my HP ENVY 4520, fortunately been able to HP DIRECT print with the 4520, but AirPrint seems to be a thing of the past for me, the other fly in the ointment for me is that I still use a ten yr old router for guests that still does AirPrint but my 1 yr old new router doesn’t anymore!


Sooo disappointed with latest frequent, too many IOS updates that screw things up for me.

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AirPrint not working after iOS 17 Update

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