AirPrint not working after iOS 17 Update

I updated my iphone yesterday. I wanted to print an email I received from Gmail. When I tried to print I received the message "no AirPrint Printers Found"


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iPhone 12 Pro

Posted on Sep 19, 2023 1:33 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2023 6:16 PM

Do the following, i this order:

  • Turn off the printer
  • Turn off your phone
  • Turn off your router for 15 seconds
  • Turn on your router
  • Turn on your phone and wait for it to connect to Wi-Fi
  • Turn on the printer


This should restart the BonJour network that manages printer connectivity.


Note that is probably just one of these that needs to be done, but figuring out which one will take longer than just doing them all.


Both my iPhone and iPad have iOS 17 and they both still print.

217 replies

Nov 27, 2023 12:48 AM in response to Crispy_Pancake

Tried variety of other things - e.g. getting into the printer configuration and turning Airprint off to force an error on the phone, then back on again to force reloading the printer.


All workarounds might work for a day or so, but not permanently. I still cannot print and still get the same error.


Looks like three options - give up on printing from my phone (which I was doing daily so may drive moving off Apple and back onto Android), purchase a new printer (but note my current printer is listed by Apple as an Airprint supported printer so who knows which one will work), or wait for Apple to acknowledge the problem and provide a fix in an iOS update.

Dec 3, 2023 10:33 PM in response to Lawrence Finch

This did not help me. I specifically cannot print anything but BLANK pages when I receive work texts and I screen shot it, crop it, and save it to PHOTOS. That is when I cannot print. That is all I print all day for my WORK!!!!! IT IS HORRIBLE!!!! They are just RUINING THINGS THAT WORKED FINE BEFORE. They are going to push people to go to androids where you get tons of apps, I hear for FREE, rather than having to pay for everything with APPLE!!!! They are total money hungry wolves!


Dec 13, 2023 11:07 PM in response to Crispy_Pancake

Day 3 - got URF ERROR - Incomplete Session by time out, and the document did not print


So, no 17.2 does not fix the Airprint printing problem for me. Which is disappointing.


We’ve had two iOS updates since this problem first appeared neither of which fixes the problem for me. Do we know that it has been acknowledged and that a fix is on the way at some point?



Dec 21, 2023 11:30 AM in response to Crispy_Pancake

you are so correct!!!! So many rapidly coming UPDATE, UPDATE UPDATE, and does not fix the problem. for over 10 years I could print DIRECTLY from PHOTOS (screen shots of paperwork), on my iphones 6,8, and my 2-1TB $4000 (with accessories) iphones 14PRO. I could print NO PROBLEM directly from PHOTOS, AIRPRINT. NOW I GET A BLANK SHEET OF PAPER. THAT IS IT, A BLANK SHEET OF PAPER!!!!

Jan 9, 2024 9:12 AM in response to Lawrence Finch

Thank you for the suggestion...wish it had worked


I have and epson ET-3760

and

iphone 12 pro running iOS 17.2.1


no success after following the above steps in order, airprint still not working


my printer's firmware was up to date when I checked


my mac book can successfully AirPrint to this printer (they are all on the same wireless network)


(BTW I've had other issues between my phone since the 17.2 update and my series 7 apple watch running 10.2

.....after 2 hours on the phone with apple care yesterday and unpairing/repairing my watch they appear to be fixed)



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AirPrint not working after iOS 17 Update

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