iOS 17 Default Contact Screen Difficult to Read

Latest update to iOS 17 put a big gray poster background with white font on each of my contacts. Unless they used a custom photo, it is nearly impossible to read.


For clarification, I’m an older adult and my eyes aren’t what they used to be so most of my settings are set to a black background with a gray font.


Has anyone figured out how to change that gray poster box without having to do it on each contact one at a time?

Posted on Sep 19, 2023 3:41 PM

Question marked as Top-ranking reply

Posted on Sep 25, 2023 3:08 AM

I found you can select a background color instead of that light gray. Black is not available but I did choose a darker gray, which helps me see the white writing:


Go to Contacts on your iPhone. Select the person whose contact page you want to change. (I guess we need to do each one individually, maybe someone can show us how to change it for every contact at once? )


At your contact's page, select 'Contact Photo & Poster.' Select 'Customize' and a choice pops up. Select 'Poster.'


Now, at the bottom left, select that circle O. And up pops Background Colors. I chose the dark gray all the way at the bottom right. And then below that is a slide bar where you can make the gray lighter or even darker. I slid that right to maximum dark. Then I hit the X to close the background color popup. Finally, at the very top right I selected 'Done.'


Hope this helps!

177 replies

Nov 20, 2023 4:42 AM in response to Community User

This part of the update makes no sense. I look after this elderly lady who is visually impaired and heavily relies on white font and black background. Now she cannot see her contacts correctly even with the largest font. While the main contact screen is black & white , she relies on being able to see each contact individually. This is her ONLY form of communication. Please APPLE!! Do better and have your developers think of ALL users. Now I have to change all of her contacts individually with a black background.

Nov 21, 2023 7:05 AM in response to Community User

The design is an absolute mess. No-one uses photos for contacts (except maybe for your wife/gf/bf etc.)

The number, which is the key reason for going into contacts, I now need to scroll down on my phone because 3/4 of the screen is taking up by this giant useless photo thing at the top. Crazy design idea. And not conducive to quick use of contacts as now have to scroll down (just checked my other older iPhone, and the number was instantly available). How can you re-design something, presumably test it, and actually make the functionality 100% worse. Very very odd

Nov 21, 2023 8:26 AM in response to Community User

Apple prides itself on good design. As a designer myself, I have to ask WTF with the new contact backgrounds someone should be fired. It is moronic to expect the people will go through hundreds of contacts and change them individually. Obviously, there was no user testing done on this change, certainly not with seniors. It’s just dumb. Doesn’t even make sense from a battery management perspective where a black background which was perfectly fine before would use less energy than the annoying gray background. I wonder how long it will take for Apple to figure out and fix this . If you need better designers, please contact me.

Nov 22, 2023 10:24 AM in response to Kmartihe

Kmartihe wrote:

Most don’t like the new color, are you reading the posts?

I've been reading this tread since it started. The fact that a few people are voicing their displeasure 1) doesn't mean they are a representative sample of all iPhone users and 2) has absolutely no bearing on my opinion. Even if every other iPhone user on the planet didn't like it, I would still be allowed to like it.


What you (or anyone else) dislikes is not something I can do anything about. Tell Apple:


Product Feedback - Apple

Nov 22, 2023 2:55 PM in response to Community User

The changes for background appearance of the contact screen is probably one of the dumbest most useless changes I have seen in an update in 20 years using Apple. The procedure to change it - one at a time - is ridiculous. This needs a global fix please Apple. And there was me thinking Apple has some clued up desiggners . Duh !

As the man said If it aint broken dont change it.

iOS 17 Default Contact Screen Difficult to Read

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