iOS17 Upgrade - Wallet/Apple Pay broken

Sounds like NFC may be failing or has failed. How old is the iPhone? Do you have Apple Care? Is the iPhone in a case?

just sign out fron your apple id and sign in again.It works for me.

After updating to IOS 17 UPDATE on my Iphone 12, I received message that I did not have Apple Py availalbe. I just go off phone with Apple Pay support and he ran diagnostics and stated it is a hardware issue. He made an appointment to take it to my local Best Buy. He said that since I had Apple Plus, it would be covered.

With the initial IOS 17 update, I could no longer access certain parts of phone and spent a long time on phone with support and they finally determined it was due to having VPN ( had Norton) and once I deleted it, I no longer had an issue.

The next update, my phone got very hot - this has never happened - and before I determined it had to do with update, they had the next fix.

This doesn't sound very promising

I am going to the Apple Store today to check my phone out. I am also afraid I may have to pay out of pocket to get this fixed.

A support person ran diagnostics on my phone and said it couldn’t detect Apple Pay module.

My phone failed when I upgraded to 17 and after numerous restores and upgrading to 17.0.3 it is still broken.

Update on my issue:

1. Setup a call with support, did a remote diagnostic, asked me to go to store.
2. At store, performed a full restore, issue persisted, essentially apply pay module is not working. Asked to pay $500. I challenged as to why do I have to pay. They setup another call with Apple.
3. Next support call, Apple does not acknowledge that is is a software issue. They also said that software issues does not cause hardware failures. In order to fix the issue, I still have to pay. The person also said that they have no issues regarding this opened in their system.

I am just gonna try to call this out on social media platforms to see if they ever will acknowledge this.

Cards not coming up is a symptom, indication that it’s hardware. If the NFC module isn’t detected, why pop cards up.

Overheating is not related to your issue. Overheating was a cause of software, software didn’t break something causing the overheating. It more likely was a memory leak, causing the processor to continuously run at full speed causing heat symptoms. It could have been an error in the firmware controlling the throttling of the processor to prevent overheating. Multiple possible causes. Engineers resolved it with a software/firmware fix. Nothing was broken in the hardware.

I’ve had the same issue. Less than 2 year old iPhone 13 mini updated to iOS 17.0.3 overnight, was ‘recovering data’ when I went to use it in the morning. When it came back on it came up with a notification that Apple Pay had stopped working.

Apple have told me today it will cost £319 to fix because it’s a hardware issue, I told them it’s clearly software related because it happened when it updated.

Apparently the updates use a lot of power, and if the hardware isn’t powerful enough it can overload it and cause it to break. So that’s why it’s so expensive to fix.

So tell me Apple, why would you enforce an update on a phone that isn’t compatible with the hardware? And how isn’t that your fault?

Hoping the next update fixes the issue. It’s become a habit to not take my real wallet anywhere so this is a really serious issue.

After I was able to get the 'fried' part taken out of my phone and replaced with a new part; restored my phone; and, updated IOS 17.0.3 - I am now able to add my cards to my wallet. The entire problems with IOS 17 has caused me a lot of time and frustration. I try to be patient when contacting support, but sometimes when I have to keep repeating the same issue over and over again, I get very annoyed. It just seems that if they are getting a lot of calls/chats about the same issue, there would be some sort of 'alert' sent to the reps flagging them

Have done this as well. Reported to my bank. Discovered that the credit card was fine, but Apple pay was not. I can use my credit card for other services and directly, but not on Apple Pay. Not the banks, it is their update. Keep calling support

I have the same issue. I upgraded to iOS 17 today.

I just tried Apple Pay at multiple stores, all returned the same error 'declined, try another card'.

I then removed my card and attempted to re-add to apple wallet which errored.

I have since tried to contact apple support who said I need to speak with the Apple Pay team who were unavailable at the time. I have asked how to uninstall iOS 17 and they could not help me.

Very keen to have this fixed as I keep my cards in a seperate location and currently have no money to fund food etc.

I just got off the phone with Apple support. They claim that the update doesn't have anything to do with this, but my Apple Pay stopped working exactly when I loaded the 17.0.3 iOS.

They told me I'll have to take it to the Applestore and pay out of my own pocket to repair the problem they created. I'm not surprised that a tech giant is taking advantage of their customers. Hopefully someone with the resources sues them again.

I have exact same issue. I guess many more would have same issue, just they haven't used apple pay yet.

Not acceptable. Can't believe they release a update that breaks the phone and have customers pay for repair.

There’s no reason you wouldn’t. Diagnostic tools exist for Apple to both remotely and in store diagnose multiple hardware issues. If it’s determined that an iPhone with warranty has a hardware issue not cause by user, it will be replaced. I’m a former Apple Store manager and hardware issues are fairly easy to determine in store and do the replacement on the spot.

I’m going to take mine in, I’m not gonna sit on the phone with a rep just to be told the same as what’s being posted here, but unfortunately this happened at the start of my work week and I work nights so I won’t be able to go in for another 4+ days. thankfully Apple Pay still works on my watch… weird… but the double click on the phone doesn’t even bring up my cards anymore and checking in settings just says unavailable… hope my bills get payed lol…

I sent my husband money through Apple Pay 12/7/23 his Apple Cash shows $0.00 and it gives him a error message he went into apple iTunes it shows Balance $21.00 he called apple support they trouble shooted it now it’s an IOS 17 issue it didn't update properly he has to update it again but it’s a hassle we pay hundreds of dollars for an iPhone to have to go through an update issue we have a case number and if reinstalling doesn’t work phone has to be brought into an Apple Store