AirPrint not working after iOS 17 Update

I was having the same problem printing to an HP9015e printer with my iPhone. I tried everything I found on the Internet and finally decided to delete any HP app from my phone (HP ePrint and HP Smartprint) and then doing a hard reset on my phone. It seems to be working now. If it doesn't solve the problem I will update my post.

ABSOLUTELY! Hardware manufacturers are required to keep their firmware compatible as Apple (and other manufacturers) update to new standards and fix identified vulnerabilities. It is part of the agreement they make when they request Apple, Google, Microsoft, etc announce that their product is supported. This applies to printers, medical devices such as hearing aids or blood sugar monitors, speakers, smart TVs. If this was not a requirement no manufacturer could ever add new features to their hardware.

Photo printing is a special case; that issue has been reported for your specific printer under other conditions also.

Techguyuk wrote:

Thanks Lawrence, it makes sense to have all the various pieces of information in one place. It will take you a while but it will make things easier for people.

Read your resume and it all makes good sense. As a detailed point, Bonjour (AirPrint) works over Ethernet as well as WiFi.

Good point, I’ll mention it as wired connection, as most users don’t know what ethernet is.

Bought a new iPhone yesterday, I can print to my 12 year old laser with original firmware on it. 😁

Take care Lawrence catch up again sometime.

Congratulations on your new iPhone. I suspect that the Canon firmware problem is that it used an unsupported API or misused a supported API that went away with the latest BonJour update.

Not true at ALL. I print to Lexmark, HP, Canon, and Brother printers at various IT businesses I work for. Airprint will NOT print photos to any printers anymore since IOS 17 came out, it just prints blank pages. This is NOT a printer firmware issue, it is purely an IOS issue. I updated to the new IOS 17.1.2 this morning, and it still isn't fixed.

It has always printed PDFs, etc. just fine, it has just lost the ability to print any pictures from the phone since IOS 17 came out.

Come on APPLE, fix this already!!

The only way I got my Samsung printer to work was to download the HP Samsung mobile print App from the

Apple App Store ( no other print App will work ) , then send / share your print jobs to the App and then print directly from the App .

BridgetCT wrote:

My Brother printer will not connect to my iPhone since the latest upgrade. If so many people are having this problem it is clearly an apple screw up. They need to fix it fast. We need to use our printers.

No, it is NOT clearly an Apple screw up, it could be a settings problem, a network problem VPN problem printer firmware problem and more . AFTER you follow the troubleshooting steps here→AirPrint Troubleshooting - Apple Community post back with the results.

Thanks for this! After installing the "HP Samsung Mobile Print" app on my iPhone I can finally use your method and print over WiFi on iOS 17.2. I have an unsupported Samsung printer (M2875FW) that is still in good condition and I'm just not ready to buy a new printer or could not be bothered to setting up an AirPrint server, just because Apple doesn't want to play nice anymore. I should add that the app looks prehistoric and I would still expect Apple to fix this in the OS so that printing can be done natively instead of relying on an ancient third-party app.

I have same issue with cannon MF249dw cannot AirPrint with IOS 17. As per advise, upgraded printer firmware to 22.07 (latest). I still CANNOT print with IOS 17. My old iPhone NOT ISO17 still working fine with the AirPrint.

Ko2320 wrote:

My HP printer stopped working on the IOS 17! Thought it was the fault of the printer. I got a new HP printer but it didn’t work as well. It recognised the printer after I downloaded the HP App from the Apple Store, but I cannot print because it always shows the printer offline! It’s frustrating. Both the iPad, iMac and iPhone doesn’t recognise the printer.

Start here→AirPrint Troubleshooting - Apple Community

Did you go through ALL of the troubleshooting steps previously posted (and repeated here, in case you didn’t read the rest of this page in the thread). Start here→AirPrint Troubleshooting - Apple Community

Like everyone else who updated their phones to iOS 17 our AirPrint to our hp printers stopped working. I see hp is not the only company that needs to update its firmware.

See my comment above, think it answers your problem, no firmware upgrade = no print

Photos in the Photo app are by default in HEIF format. Your printer may not be about to print HEIF. When you copy the picture from Photos to something other app it is silently converted to JPEG.

I have the same issue with an Epson Workforce WF-3620. It still prints with my iPad pro which can’t update to 17.01 but runs on iOS 16.7, but on our three other products, which are all updated to iOS 17.01, I can’t print.

iGimo Said:

"Airprint does not work with Samsung printers either, using ios17 phones. IPhone without ios17 update still prints via Airprint!”

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Getting Samsung to Work with iOS17:

Contact Samsung. They probably have yet to do their part in providing the drivers.

1. Go Here: Support - Samsung
2. Click: Contact Us
3. Proceed from there as necessary