AirPrint not working after iOS 17 Update

AirPrint was working on ios16 using a Canon printer connected to my home WiFi. I recently updated to ios17 and the printer shows up as an available printer but shortly disappears after selecting it. I am able to print on iPad os 16 and my MacBook Air on Ventura using AirPrint. I’ve reset network setting on both router iPhone and printer and I am still encountering same behavior. Does anyone have any idea on how to fix it or if it is a known bug in ios17? I’ve also restarted my phone and tested it on my partners iPhone which shows same behavior on ios17.


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iPhone 14 Pro Max

Posted on Sep 19, 2023 7:55 PM

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Posted on Sep 25, 2023 6:55 AM

I have the same issue with Canon MF240 and no security software installed on my iPhone and iPad. Just updated to iOS 17.0.1 . The printer name shows up for a while and then disappears! I can print from my computer. I didn’t have this issue until before updating to iOS 17. Please fix this problem, it’s really annoying.

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369 replies

Dec 27, 2023 7:18 AM in response to Ko2320

Ko2320 wrote:

My HP printer stopped working on the IOS 17! Thought it was the fault of the printer. I got a new HP printer but it didn’t work as well. It recognised the printer after I downloaded the HP App from the Apple Store, but I cannot print because it always shows the printer offline! It’s frustrating. Both the iPad, iMac and iPhone doesn’t recognise the printer.

Start here→AirPrint Troubleshooting - Apple Community

Sep 30, 2023 2:04 PM in response to Blah_blah_011

Can confirm:

Airprint with iOs17 still works, but not on all printer.

My Setup:

-older Printer from Canon (mF240 class) with original Firmware: Airprint works with all iPhones on iOS16, but not with IOS17

-newer Printer from Brother: Airprint works with all iOS16 AND all iOS17 devices!


A Firmware Update from 2021 was available for the older Canon.

With the newer Canon Firmware, all devices with iOS16 AND iOS17 can use Airprint on the Canon Printer!


Two factors causes this issue:

  • Printer suppliers changed or corrected their Airprint implementation some years ago
  • Apple iOS16 worked with old and new implementation, iOS17 only with the corrected one.


If you can’t use Airprint with your iOS17 device; Check your printer supplier. If there is no firmware upgrade: you won‘t get Airprint back. This seems to be a correct implementation from Apple, so there will be no fix from Apple.


Sep 23, 2023 6:35 AM in response to Blah_blah_011

Hi had the IOS 17 air print not working problem, after speaking to Apple support it transpires it was Nortons VPN stopping it working. After removing the VPN bit of Nortons's all is Now working and I am able to print OK.

The Apple advisor is of the opinion that Nortons hs not yet been updated to deal with IOS 17.


As I say All now bck to normal, maybe this will help someone else!

Sep 24, 2023 2:17 AM in response to Phatbox

I recently updated to ios17 and the printer shows up as an available printer but shortly disappears after selecting it. I was advised to restart router, wifi extenders, printers and iPad. This didn't really make sense as my Mac mini and phone both printed ok. SO after a lot of water time I found this comment - spot on. I deleted the Norton app on the iPad and now everything woks properly. If you're running Norton I'd try this first. Once they update I'll reinstall on my iPad.

AirPrint not working after iOS 17 Update

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