AirPrint not working after iOS 17 Update

There seems to be a common denominator that the firmware of the printer is more often the culprit. Epson seems to be avoiding the issue and I find it extremely frustrating that Apple is not taking a position on this, at leas as far as the forums are concerned.

not a very good customer loyalty position to take. At this point Apple and epson are taking the position that i have to ditch my loyal printer because they can’t get their acts together. As a Nac user since about 1990 I am very dissatisfied.

Same issue here - have narrowed it down to just iOS17.0.1 and Samsung/Brother printers. Sadly mine doesn't have a firmware update (As it's been handed to HP and they basically dropped all the Samsung devices they inherited)

NB Epson Airpirnt works fine from iOS17.0.1 or from MacOS Sonama to both Epson and Samsung. Similarly devices on iOS 15 or 16 all works fine too.

Apple please look at this as it's a real pain.

Same problem I have had as per previous post , fixed by removing Norton’s VPN.

last Brother updates I can find for my printer firmware are 2015 or thereabouts.so if it is the firmware I’m not surprised there is a problem.

Since the upgrade to iPad iOS 17 my iPad has been unable to print to my Kyocera laser printer which it did before the upgrade, my iPhone 8 which is still on iOS 16 still prints to the Kyocera Printer.

My MacBook Air M2 will also not print to the Kyocera, both iPad and laptop will however install the driver and print to the Canon

Both the MacBook and the iPad will see the printer on the network as an air printer but after installation will not print.  I have tried without success installing Kyocera as a network printer using the IP address.

All devices are on the same network.

when will apple get a fix for this issue, have spoken to apple tech support and they are denying it’s an iOS issue, rather an issue for the printer manufacturer to sort. Not good enough Apple I’m not spend good catch on a new laser because your software updates are flawed.

You may find if you have older printer (like mine) you won’t get a firmware update. My Kyocera is still listed as a supported AirPrint device on the apple website.

For those with Kyocera printers, I did find a work around. You need to download the Kyocera iOS app, (App Store) you can then scan your network, the app will find any Kyocera printers and you can use the app to print documents. It’s not elegant but it’s a workaround. Don’t expect anything soon from Apple.

i have also found a way to make Kyocera AirPrint printers work with Ventura, if you have an issue with this (I did for ages) let me know.

My HP printer was updated, but I still had problems. Norton was the issue. I didn't have to remove that app, but I did disconnect the Personal VPN and that solved my problem. I can now print from my iPhone with ios 17 to my HP printer.

I cannot print on my newer iPad after the ios 17 update, though it did print on ios 16 before the upgrade. I also have an older iPad that remains on ios 16, and it can still print. So I conclude that this is very likely an ios 17 problem that Apple needs to fix. When can we expect a fix?

Re your when are we going to get a fix, probably depends on how much leverage the printer manufacturers put on apple, if you are running older printers maybe apple will just take them off the supported printer list, which will mean investing in a new printer, everyone happy apart from the end user. Both of my printers are on the supported AirPrint list, but only one works with iOS 17. I don’t run a VPN, that’s not the issue for sorting my problem.

Unfortunately the canon airprint app will only work with a photo or documents. It still won't airprint from the iphone. I also checked with Canon and their software was up to date. I think Apple will have to design a fix😂

3657pmmc

i have a canon inkjet which still works ok with apple airprint from my iPad which is running iPadOS 17. It won’t print using the canon iOS printing app, doesn’t find the printer on the network.

I think it may be worth you raising a ticket with the canon support team. I assume all was working before iPadOS 17 was installed? I hope apple will address this issue, but I have had AirPrint issues with apple devices in the past and have had to use less than elegant workarounds to be able to print. Hope you get this sorted.

the variety of affected printer brands shows that the issue is not dedicated to one brand. It relates to the age of the printer sided Airprint implementation. If you can‘t use Airprint with iOS17 on your printer: watch out for a firmware update for your printer. Canon had a 2021 firmware update which i never applied With the firmware update i can use Airprint again with iOS17

Couldn't connect with my HP Printer went into General, Found HP Smart and turned on Bluetooth in (HP Smart)

Went back to my document tried printing again and it printed! Hope I can find the same fix with my Brother printer

at work.

I have a Cannon G7000 series printer, and I'm experiencing similar issues with not being able to AirPrint from iPhone after updating to iOS 17.0.2. I first checked to confirm that the printers firmware was up-to-date, which it was. I tried the process of first turning off my printer, then phone, router for 15 seconds, and turning on the router, iPhone and then printer (in that order). This did not fix the problem. I see that some people had Norton's VPN, which was causing the issue. I don't have Norton's installed on the phone or computer. I also checked Cannon's support page, and I did not locate anything on point.

I would appreciate either Apple's tech support or a knowledgeable community member's assistance with other possible fixes. Thanks!

https://www.canon.de/support/consumer/products/printers/i-sensys/mf-series/i-sensys-mf244dw.html?type=firmware&detailId=tcm:83-1643748&os=&language=&productTcmUri=tcm:83-1475966

Version 22.07

Works! The menu selections are somewhat different depending on the Canon printer model you have, but once you get to update, start and complete that process and the printer works fine again with the regular print command in iOS 17 and iPadOS 17.