AirPrint not working after iOS 17 Update

AirPrint was working on ios16 using a Canon printer connected to my home WiFi. I recently updated to ios17 and the printer shows up as an available printer but shortly disappears after selecting it. I am able to print on iPad os 16 and my MacBook Air on Ventura using AirPrint. I’ve reset network setting on both router iPhone and printer and I am still encountering same behavior. Does anyone have any idea on how to fix it or if it is a known bug in ios17? I’ve also restarted my phone and tested it on my partners iPhone which shows same behavior on ios17.


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Sep 19, 2023 7:55 PM

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Posted on Sep 21, 2023 11:52 AM

Blah_blah_011 Said:

"Cannot AirPrint after updating to ios17 on iPhone: Issue was fixed after updating firmware on Canon printer under Menu -> System Management -> Update Firmware

———-


Updates are what firmware is all about. To get something working as it should with a newer Operating System and to fix bugs, install firmware updates.


Excellent job troubleshooting!

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373 replies

Sep 22, 2023 5:52 AM in response to OldFGH

OldFGH Said:

I have the same issue with an Epson Workforce WF-3620. It still prints with my iPad pro which can’t update to 17.01 but runs on iOS 16.7, but on our three other products, which are all updated to iOS 17.01, I can’t print.


Getting Epson to Work with iOS17:


Contact Epson. They probably have yet to do their part in providing the drivers.

  1. Go Here: Contact Us - Epson
  2. Click: Contact Us
  3. Proceed from there as necessary

Oct 3, 2023 10:08 PM in response to 3657pmmc

Whether you get a solution to this problem depends on your printer manufacturer, Apple have dropped support for the earlier AirPrint protocols and many printers only worked by using that earlier iteration of the AirPrint protocol. This earlier AirPrint protocol was dropped from OS X Ventura and has not been reinstated. I have a number of printers, some continue to work with the appropriate firmware update, but some older printers are now regarded as legacy devices and are no longer supported and will not print using iOS 17 AirPrint protocols.

The first step in resolving this problem will be to contact your printer support desk to check on the firmware version that you have installed and whether there is an appropriate firmware update, if there is install it and you will probably have a fully functional printer. If there is no update available you won’t be able to AirPrint but the printer will still work using traditional IP addressing protocols. This will work fine with operating systems (OS X, MS, Linux) that allow IP addressing protocols to be configured but not for iPad and iPhone iOS devices which rely solely on AirPrint.

Oct 8, 2023 10:02 AM in response to Delaware

Delaware,


reboot router, server, and any AirPrint devices, and printer

check AirPrint is enabled on printer

check VPN, Norton VPN is known to cause problems, disable VPN and check print status

check with Canon support desk if there is any known issues with this printer using iOS 17

did this printer work with iOS 16?

contact Apple support and raise a ticket

Nov 27, 2023 5:37 AM in response to Brandon2021

Brandon, re your printing images problem, you could connect your iOS 17 device directly to your printer via a cable, you will need a usb c on one end for yr phone or iPad, and square usb printer connection on the other, I just tested this and it enables you to print via the cable from ios 17. This will bypass AirPrint . Not ideal but may help sort out the root cause of your image printing problem. If it prints with a cable it’s either an app issue or AirPrint.

My printer is a geriatric Kyocera 40 ppm duplex and a really don’t want to swap it yet so I have various systems to make it work without AirPrint functional on the printer (AirPrint Bonjour print server being one, IP printing being the other).

Nov 27, 2023 4:53 PM in response to amodra

amodra wrote:

I found a solution (at least it was working this morning - fingers crossed) that worked for my Epson printer WF-3720. I unplugged the printer overnight. I plugged it back in the next morning and was able to print from my iphone which had been recently updated to IOS 17.


What you probably did was update the printer firmware. When you powered it back on it checked for updates and found one.

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AirPrint not working after iOS 17 Update

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