You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Tomas009 Author

Level 1

11 points

Can't connect to FTP server when I'm connected via hotspot

I need to connect to my webserver via FTP from my MacOS (13.4.1). When I'm connected via home internet provider, everything is OK. But when I connect via hotspot from my iPhone (iOS 17), I can't connect to FTP. The error message is "Connection timeout". The Internet in web browser is working perfectly, but FTP connection doesn't work. I tried several FTP clients (Filezilla, Forklift, ...), but still the same problem.

A few weeks ago, I used this FTP clients without any problem with hotspot, so maybe it could be related with iOS 17 update.

Has anyone same problem? Is there any possibility to analyze network settings to find out where could be the problem? I tried to switch off the Firewall on MacOS, but no change...

Thanks.

iPhone 13 Pro, iOS 17

Posted on Sep 20, 2023 4:30 AM

Top-ranking reply

Timothy Easley1

Level 1

8 points

Posted on Sep 23, 2023 11:52 AM

I am having the exact same problem, on 2 different computers using 2 different operating systems. Nothing has changed on either system, the only thing that has changes is I updated my phone to iOS 17 (now 17.0.1). I am a photojournalist, and often need to upload photos to different news organizations servers. Before the update, everything was fine. Now, I can't access any of my business client's servers even though my computers are on the internet. This is NOT small problem. I need to get these images into their servers as quickly as possible, and not getting them in is a major problem. Last night I covered a HS football game, and could not log into their server and had to email the photos which slows down their process and looks bad on me. Like I said, nothing has changed except for the iOS. The computer sees the server, and attempts to login, but times out. This NEEDS to be fixed!

View in context

Similar questions

63 replies

Oct 4, 2023 3:31 PM in response to Tomas009

Hello, this is an IOS 17 problem. In other forums, users report the same error. In Germany there is now IOS 17.0.3 and the bug is not fixed yet. The only solution at the moment, if you have an old iPhone, is to use it with a previous version. I use my IPhone 7. However, the constant map change is annoying.

Oct 4, 2023 4:55 PM in response to Erfurter101

I gave up with Apple on my iPhone 13 Pro, and reloaded iOS 16.7. And to Apple's loss, I normally update my phones every other version But with this problem, I'm not about to spend money on a new iPhone 15 Pro that I know will be unusable for ftp transfers. And even if and or when they get it fixed, I'm in no hurry to update my phone. I truly cannot believe how Apple isn't recognizing this issue, and why there isn't more out there on people and this issue.

I've been an Apple user since 1984, and have never seen Apple stick their heads in the sand so deep on this MAJOR issue...

Tadziak

Level 1

4 points

Oct 9, 2023 4:11 AM in response to Tomas009

Temporary solution is using a VPN software. Somehow it works for me to connect to FTP servers over VPN (such as NordVPN). I hope it will be really fixed with the new IOS, because it's super annoying and doesn't work no matter which provider/mobile network I'm using.

Tadziak

Level 1

4 points

Oct 9, 2023 4:12 AM in response to Tomas009

hummh

Level 1

8 points

Oct 17, 2023 11:30 PM in response to Tomas009

I have exactly the same issue. Some days ago everything was working fine using FTP on my Mac being connected via hotspot to my iPhone 11. Now only timeouts no matter what FTP client. I didn’t check from Wifi though. Hope that works. But pls fix this issue Apple! iOS is 17.0.3.

tytus

Level 1

0 points

Oct 23, 2023 2:22 AM in response to Tadziak

"Temporary solution is using a VPN software. Somehow it works for me to connect to FTP servers over VPN (such as NordVPN). I hope it will be really fixed with the new IOS, because it's super annoying and doesn't work no matter which provider/mobile network I'm using." from Tadziak

I know is not the solution but it works.

Jul 12, 2024 7:35 AM in response to Tomas009

I was having this issue on my phone. After a week and dealing with support from multiple apps it came down to being my phone on cellular service. I contacted t-mobile and after a little bit the agent asked me if I had shut off my phone and did a reset. I thought it was ridiculous because my phone had died the day before and shut off. I told him I’d entertain the idea. It’s electronics 101 and guess what. It worked.

Not sure if you ever got your answer. But, maybe try that if you haven’t already.