fpa1976 wrote:
I have done that now.
Everyone that complains here should be reminded that this is not a bug reporting avenue.
I thought this was an official apple – monitored forum. Being a software professional myself, if I were Apple, and concerned about customer feedback, I would certainly be monitoring at least the busiest discussions.
The volume of traffic on all the discussions.apple.com forums is far too large on a daily basis to monitor, analyze, extract meaningful information, and come up with conclusions.
I only monitor a subset of the forums, having it sent to my email inbox, that get filtered into a discussions folder, and it is sometimes so large for my subset, that I declare email bankruptcy and just delete the email in the folder.
NOTE: and a lot of the posts do not make sense, so extracting meaning information can be non-trivial. And if it is a reply to an existing post, then the analysis would have to review the existing thread to make sure they understood what was being said.
Apple provides a feedback URL, and you can get a free (as in free beer) developers account to file actual bug reports.
The feedback goes to someone(s) that compile information about the feedback and channel that up the chain of command. The bug reports go to most likely development screeners looking for duplicates and channeling new information into existing bugs, that will eventually go to a developer.
I have worked for Fortune 500 computer companies, starting with UNIVAC back in the 1970's, and the only bugs I see are the ones that make it through the screeners, and even then the bug reports are not open to the general public, but rather to customers with paid support contracts. I have not see any of the companies I work for monitor the internet for issues. Apple at least lets anyone that takes the trouble to open a developer account the ability to file a bug report, and offers a feedback URL that anyone can send wishes to.