I have an iPhone 12 with the latest software. When I try to set up the greeting, I get this message: "The operation couldn't be completed. (com.apple.mobilephone error 1034.)"
iPhone 12 mini
Unfortunately, Consumer Cellular is a discount Mobile Virtual Network Operator (MVNO). That means they don't actually own a network or towers. They run on one(or more) of the big carriers' networks. The end result is they often don't really know how to troubleshoot this sort of issue very well.
Did they completely turn off voicemail, have you turn off your phone, wait for their system to refresh and then have you turn your phone back on? And then added voicemail back on? That would have been my first step.
Just a shot. You could try resetting your network settings. Settings>General>Transfer or Reset iPhone>Reset Network Settings. You'll lose saved WiFi passwords.
If they already did these things, their customer service has gotten better but you're going to have to keep escalating your issue with them. If they didn't (yikes!) try them.
Then you’ll have to call them back and escalate the call until you manage to get hold of someone with a clue.
Unfortunately, you aren’t going to get great support from a discount carrier…
KiltedTim wrote:
Unfortunately, you aren’t going to get great support from a discount carrier…
But, you'll get that lack of support from people right here in the U.S.!!!!!
I'm glad you were able to get it fixed!
My voicemail didn’t work
i am not receiving any voicemail in my new device iPhone 15pro
Consumer Cellular
My carrier is AT&T and I have the exact same issue with one of the lines - iPhone 15 updated to current ios. Have worked with carrier for some time now to fix issue, but am not getting anywhere.
So it looks like they still haven't resolved this issue. I just switched to T-Mobile and upgraded to the iphone 15 and have this exact same issue today.
Greeting error
