iOS 17 / PadOS 17 / Mail : no longer remembers previously-used move-to folders

my email folder suggestions are also no longer working. I tried a reset, a hard reset, clearing all junk and trashed messages, and even renaming a larger folder. Nothing has worked. The notes app also has some bugs and it appears that entries are duplicated at times and other times the entry ends up on a different line. All of these bugs appeared after upgrading to IOS 17 and with all later versions. Is there a way to revert to an older IOS???? I would totally be willing to spend the time considering the time it now takes to file emails.

Well, in that sense it is good you didn't as the Mail app in Sonoma shows the exact same problem: it does not suggest the folder anymore when trying to move (recurring) mail into the same folder where you previously stored kind alike mail.

So it is not only happening on iOS 17 but also on MacOS Sonoma

Sounds like 17.1 may be the best option. I can tell you trying to downgrade the iOS is a nightmare which can take several hours and still may not work. I sure would like more freedom to make changes like downgrades on my own.

Bumpkin -

How are you trying to delete the desired group of emails?

Are you using Edit in the upper right corner of your inbox and then selecting the emails that you wish to delete and then clicking Trash in the lower right corner?

Or are you trying to do it another way?

Ah — I missed the “one sender” part.

The only way I know to delete all mails from one sender is to type their email address in the search and then hit edit and drag down the left side over the hollow circles to choose them all then click the trashcan. Don’t ever recall it ever being done differently for deleting mail from a single sender in Apple mail but that may be because I’ve only ever done it this way.

Yes your idea to wait for 17.1 or later before updating is wise. I upgraded all my devices and family devices except for the phones thank the lord we did dot do those. I just update our iPhone’s last night.

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Same issue. I upgraded to an iPhone 15 Pro from an iPhone 8. I sit the two phones side by side and let Apple configure and transfer all my settings and data to my new iPhone. I figured it was just because the phone was new and after moving a few emails, everything would start working as before.

I don’t understand why Apple would take away such a useful feature.

There are 2 other things I wish Apple would implement in their mail app.

First, let users mark and move spam emails into the junk folder. I have to go into Gmail, Yahoo, etc to mark spam emails - what a pain!

Second, Apple won’t let you slide gmails to the left to delete like in other email accounts. You have to open the Gmail email and move it to trash. Another pain in the neck.

Well my iPhone 14 Pro on iOS 17.1.1 does it most of the time - but not always - strangely! 🙄🤷‍♀️

Still a lot of scope for improvement Apple!

I see iOS 18 is on the way.

let’s hope it’s positive!! 😜

To make this feature work, the Mail app looks for patterns in how you have filed similar messages in the past. This process does not succeed 100% of the time, so there will always be messages that won't have a filing suggestion and that is the way it always worked. If you are getting an accurate suggestion most of the time then this bug is not affecting you.

I have something similar. I have a Google email account and the Apple Mail app never remembers the previously used folders. It always brings up Important and move. But, never to a previously used folder. My Apple and Yahoo accounts work the way you expect.

This issue appears again in ios 17.4. Zilllions of subfolders on the DCIM/Internal storage ranging from "202403_a" upto "202403_z" and then starting at "202403aa". Total chaos ... can't find anything what I need to find based on date/time. Currently at "202403da" ... where does it end .. two weeks after release of this reappearing bug. Does this menace wants us to stop taking pictures, stop receiving social media images of videos or worse ... swap our phones for samsung trash with google spywear?

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Perhaps this is why I found 29,642 old emails shoved into archives archives. I couldn’t identify the platform that sent them, Nor can I figure out what triggered a reason to save it there. Danielle, anyone else find that problem or know how to stop it.

Just weighing in with sympathy: This started happening on my MacBook Pro with Apple Mail/OS ... four years ago ... and repeated attempts to get Apple to do anything have failed. So I have to click on the Move menu and search for the folder to move an email. It works pretty well on my iPhone though.

Has anyone noticed that with 17.5.1 it seems like Mail will be fine for a while recommending where to move emails and then suddenly completely forget everything? I’ve encountered this multiple times in the past couple of months and it normally takes a couple of weeks for it to accurately “remember” everything again. Am I the only one seeing this?

Same here, no fix with 17.0.2 yet...maybe it'll come in 17.1