iOS 17 handsfree bluetooth issues

Hello everyone. Yesterday apple released a firmware update for the PBP. The new firmware number should be 6B27. I am able to make calls hands free now and I am so excited! So far it is working like it used to. You can check the version under settings --> Bluetooth --> your connected device --> Version. If it says the old version 5B66, connect the beats and wait for the update to go through. It does it automatically at some random point. I plugged mine in and left it in its case with top open overnight, connected and it didn't update. When I started using the beats was when it updated. Hope this helps! Thank goodness they fixed it!

You’re not alone. I am having the same issue. I ask Siri to make a phone call (while wearing PBP) and the exact same issue you described above happens. I recently went to apple and they wiped my phone by doing a System Restore. This did NOT solve the issue. We unpaired my headphones, then paired a new set of PBP the rep pulled from a drawer. Same issue. My phone defaulted to Phone instead of PBP. We unpaired this new set and paired AirPods. They worked perfectly. It was determined there must be a software glitch with the new iOS 17 update. I have the iPhone 13 Mini w/latest software update. Very frustrating :(

I have the exact same issue as everyone on this thread. Tried a brand new pair in the apple store, same issue. Performed every reset on my phone and PBP. If you pair it to a phone with the previous or older operating systems, it works fine. Sent my PBP to apple and was told they couldn't duplicate the issue. I have called apple many times about the issue and they have told me that they escalated this to their engineers, but I have no word on it yet. There definitely needs to be a patch for this and is some kind of software issue.

Mine too is now working correctly after iOS 17.1.1

I’ve discovered that if I make calls using Siri on powerbeats using wifi calling it works as it should and it’s only when I make calls using my network provider EE (no wifi) that it doesn’t work properly. I’ve no idea what that means.

I have exactly the same problem, I’ve reset my powerbeats pro several times, turned my phone on and off and for one or two calls it seems fixed but then it reverts back to having to select powerbeats pro manually when the call connects. I don’t understand it I make the call by pressing the Siri button on my powerbeats but the call does not go through them.

I’m also having this problem. I use the “hey siri” on Powerbeats Pro and ask Siri to call someone and it calls, but it only calls on the handset. So I have to select the Bluetooth option. Defeats the whole purpose of hands free.

Same with me went to Apple and they swapped out headphones under warranty but they still wouldn’t work. Then gave me money towards new set of power Beats Pro. Same issue.. Apple we need a patch for this

I have the same issue, but with mine, my screen turns on in my pocket and presses the keypad or straight up ends the call. The headset I’m using is an LG TONE platinum with Harman Kardon tuning. It didn’t used to do this on iOS 16, but it seems iOS 17 ignores the “pocket check” and will turn the screen on randomly when making a call, or just invoking Siri.

I'm using a Polycom voyager 4310 and ever since the iOS 17 update, my phone never switches to it automatically on calls. Sometimes it won't work at all even when I manually switch to it. I keep checking for updates on the headset and it keeps showing that it's up-to-date.