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iPhone call history shared between devices after iOS 17 Update

on my primary device I have iCloud -> contacts turned off, also handoff is turned off on both devices.


Before iOS 17.0, each of my 2 devices has its private call log & contacts.


After iOS 17.0 on both devices, I started to see the call history of both devices on my primary device.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 20, 2023 2:17 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2023 4:37 PM

Since the update, I have attempted all the techniques to stop the call log from my husband's phone appearing on my phone. It is very annoying not to be able to look at your previous calls to determine who called you instantly without questioning whether the number called you or your husband. I hope that Apple listens and is able to correct whatever was turned on or at least allow us to disable call logs from other devices.

609 replies

Dec 13, 2023 7:21 AM in response to IdrisSeabright

IdrisSeabright wrote:

D1abolic wrote:

Soooo, is it Apple doesn’t want us sharing IDs with others, or that they don’t want us using them on more than one device?

Apple really does want one person using an Apple ID across all of their devices. It's how things like Continuity work.

Work seamlessly across all your devices - Apple Support


They appear to want (one person, one role) using the same Apple ID across all of their devices.


If you are doing things both for an employer, and for yourself, then using the same Apple ID for both means that you are potentially sharing everything between both roles.


A business that is being very strict about security will not like this, because it might "leak" their stuff into your personal devices; and likewise, if you share an ID and let a business exercise some control over your devices – because you're using them for company stuff – they get unwanted leverage over your private stuff, too.


Now perhaps there ought to be a way to log in with TWO or more Apple IDs on the same phone at a time … to allow one phone to handle both work and home calls, both work and home calendars, etc. while keeping roles isolated from each other.


I suspect that would involve rather major user interface and engineering challenges, which is why we have not seen it done to date.

Dec 13, 2023 7:37 AM in response to Servant of Cats

Servant of Cats wrote:


IdrisSeabright wrote:

D1abolic wrote:

Soooo, is it Apple doesn’t want us sharing IDs with others, or that they don’t want us using them on more than one device?

Apple really does want one person using an Apple ID across all of their devices. It's how things like Continuity work.

Work seamlessly across all your devices - Apple Support


They appear to want (one person, one role) using the same Apple ID across all of their devices.

If you are doing things both for an employer, and for yourself, then using the same Apple ID for both means that you are potentially sharing everything between both roles.


Not potentially sharing. That’s actually sharing everything.


And an employer that requires that—and that degree of data and device control can be a reasonable requirement for specific situations—means the employer effectively owns that iPhone, if not actually owns that iPhone.


Mixing personal and employer data isn’t a great strategy for an employee either, same as mixing together the data of multiple people.


Pragmatically, if somebody really wants to control a device and wants to control what a user of a device can do, then provision the device. Sorta-kinda splitting up the data doesn’t work, as this twenty-seven-page effort to try to do that should make clear.


Best case here, Apple provides tools to partition and migrate shared data into separate Apple IDs, and to better design or better document the existing calendar and contacts sharing. Marginal case (for some of the folks here in the twenty-seven page thread) is a switch to isolate some of the sharing. Isolation which likely then all starts to look like the mess that is Focus and Screen Time and Parental Controls, but, well, worse, because the architected means to separate this data is the Apple ID. Whether that separation is role-based (work and home) or is separation for multiple people.

Dec 14, 2023 6:28 PM in response to Grappler_

Grappler_ wrote:

I believe since to many lawyers here saying stop sharing same ID
i have questions
i have to phones
one for friends and family, one for customers in work
so when i go home, i silent my work phone,
so u guys blaming us for using the same id
i have questions. Then i will give the solution
1- do i have to buy each application 2 times. ?
2- why did this sh… happened only in ios 17
3- since u are saying use 2 ids mr lawyers, why i have option to turn everything else. Only phone calls cannot change.

gentelmen
my solution. I beleive. That since we have 2 iphones, Its better to switch to android. At least, only 1 android
i beleive. That will make life easier, Im already ****** off. Cuz when i backup my phone on laptop, Cuz why waste money on iCloud monthly payment for 512gb phone
i think. Its time to change. Since Ios 17.2 didnt solve the problem
and we have some apple lawyers here. Saying. Stop sharing 1 id for ur own 2 phones
i guess we should stop ising 2 iphone
cuz i wont pay for each app 2 times

if someone thinks im wrong
please. Tell me


Family Sharing allows sharing purchases, which is part of why it has been suggested previously in this thread.


Here is: How to share apps and purchases with your family - Apple Support


If Android meets your needs, by all means switch.


I would, however, expect Android might choose to copy this shared-voicemail feature, so I’d suggest migrating to two Google IDs when you switch to Android.



Dec 16, 2023 2:02 PM in response to Servant of Cats

OK so treat me like iPhone for dummies because this is my first one. It tells me every time the microphone and use every time I’m being screenshot it every time I’m being taken a picture of and listen to and located and every time I can’t get into my own profile now some of my accounts like Verizon says Hello and it has a phone number doesn’t even have my name anymore. I can’t change the settings it is me solo altogether, Home and cell phone and it’s totally being infiltrated and remotely controlled with Settings blacked out and they answered to me, is to change my password and to get security which I’ve done iCloud Digital Secure, and all that kind of thing but don’t you think if they were remotely listening and seen why wouldn’t they know what you’re telling me and I’ve even come across them to be customers support especially in a chat


Dec 18, 2023 8:19 AM in response to Caper1111

Caper1111 wrote:

Also its none of apple’s concern what people do with their IDs. It’s the unwanted gathering of info thats the problem here.

Actually, it is. Apple is liable for information that is stored on its servers and they have a duty to protect it. It's not clear to me why you think this means that Apple is "gathering information". Apple designed iOS to work in a certain way. That means it shares information across Apple IDs. It does not mean that Apple has any additional access to the information.


Here is a link to Apple's Privacy Policies for further reference:


Legal - Privacy Policy - Apple



Dec 20, 2023 6:31 PM in response to TexasTurtle

TexasTurtle wrote:

THANK YOU! I’ve been doing research since iOS17 update. My boyfriend & I share the same Apple ID (2-different phone #’s) to make my life easier to resolve issues when they arise. I hoe they figure this out because it’s a pain in the rear.


I do sincerely hope your relationship is forever perfect, as should this relationship ever become even slightly rocky, at least one of you is going to be in seriously deep trouble with your data and your photos and even the basic function of your devices.


Some background: Personal Safety User Guide - Apple Support


Dec 22, 2023 9:39 AM in response to LiliKautz

LiliKautz wrote:

Apple Rep:
Where is the solution to this!!!!
Please GIVE USERS CHOICE!
STOP pushing new “features” by automatically turning them on
or hard coding them in.

This is a user-to-user technical support forum. Apple doesn't read here for suggestions. Shouting demands at us, your fellow users, achieves little beyond whatever catharsis it affords you. You can let Apple know your thoughts here:


Product Feedback - Apple


However, Apple has been very clear for years that Apple IDs should not be shared. To date, there has been no indication that Apple has plans to change course on that.

Dec 23, 2023 12:04 PM in response to mitchandmarcy

mitchandmarcy wrote:

I THOUGHT DallasDan’s SOLUTION WORKED BUT IT DID NOT !! Later in the day, shared phone call history showed up again on our two separate phone numbers but with same Apple ID as others are posting. BIG BUMMER. Hope it’s fixed with next iOS update.

It most likely will not be fixed as Apple recommends the each user needs to have their own Apple ID and what you are seeing is the expected behavior of a shared ID. The people that are frustrated by this just need to follow the recommendation. It is not that difficult and Family Sharing can be set up if you want to share apps or subscriptions.

Make sure that each family member has a unique Apple ID - Apple Support

Dec 24, 2023 9:52 AM in response to lobsterghost1

lobsterghost1 wrote:

You've asserted it before (and the posts have been removed), but to be clear, Apple is NOT storing any of your user data or anyone else's user data on their servers. Perhaps saying something you don't know to have any validity doesn't make sense?


iCloud synchronization of things like Photos, Contacts, and iCloud Drive files inherently involves storage of user data on Apple's servers. Doesn't mean that Apple is going through that data to invade anyone's privacy.


For many categories of data, Apple says that they use end-to-end encryption and do not even store encryption keys for use on your behalf. ("Apple doesn't have the encryption keys for these categories, and we can't help you recover this data if you lose access to your account.")

iCloud data security overview - Apple Support


In terms of records of whom called whom, the phone companies would have those records, whether Apple ever did any iCloud synchronization or not. The NSA is known to have collected bulk phone records directly from the phone companies – with major carriers voluntarily cooperating with the NSA to facilitate the collection of what I have seen described as "massive, illegal dragnet surveillance."


If someone is worried about the privacy of their call logs, THAT – what the NSA and phone companies are doing, or at least, have done in the past - is the thing to be worried about. Not synchronization of call logs for the same Apple ID.


Dec 27, 2023 2:27 PM in response to mitchandmarcy

mitchandmarcy wrote:

Yup, I know that now from further research. Toggling off the phone app does not do a thing and likely never will because as you said, and as I found out, Apple changed this on purpose to encourage people to create separate IDs. I thought about creating a new Apple ID on the other phone and using family share, but then I found out that it does not work for Sharing contacts and for that reason alone, I will continue to share my Apple ID with my wife. For us it’s not a big deal to see each each other’s call logs. Just wish we had the choice.


There apparently are ways to share contacts across accounts. For what it's worth, here's the Support document.


Use other contact accounts on iPhone - Apple Support


I'm not sure if this would let you share contacts directly between two iCloud accounts, or if it's just about ways to pull in contacts from non-Apple sources.

Sep 26, 2023 7:06 PM in response to D1abolic

Here is a list of issues I faced when I changed my second iPhone Apple ID


Critical issues:

  • My AirPods don’t pickup calls from my second iPhone anymore


  • financial/banking apps that was registered with my Apple ID doesn’t work on second phone


  • subscriptions doesn’t work on second phone.


  • handoff features doesn’t work between second phone & Mac



less critical issues, but very annoying & disrespectful.


  • My Bluetooth devices doesn’t connect to my second iPhone.
  • WiFi networks registered to my Apple ID doesn’t sync to my second iPhone
  • Productivity apps registered with my Apple ID doesn’t work on second iPhone
  • have to redownload all the apps to work with my second phone
  • wasting a lot of time to reshare lots of data.
  • and finally wasting time to introduce myself “again” to the eco system



People who shall not be named, never think about any of this hassle, instead they’re claiming that they don’t have any connection to the company, while ranting about how wise the company was, when they opted to do that change assuming all people are owning a single iphone with a single number.

iPhone call history shared between devices after iOS 17 Update

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