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iPhone call history shared between devices after iOS 17 Update

on my primary device I have iCloud -> contacts turned off, also handoff is turned off on both devices.


Before iOS 17.0, each of my 2 devices has its private call log & contacts.


After iOS 17.0 on both devices, I started to see the call history of both devices on my primary device.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 20, 2023 2:17 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2023 4:37 PM

Since the update, I have attempted all the techniques to stop the call log from my husband's phone appearing on my phone. It is very annoying not to be able to look at your previous calls to determine who called you instantly without questioning whether the number called you or your husband. I hope that Apple listens and is able to correct whatever was turned on or at least allow us to disable call logs from other devices.

609 replies

Oct 30, 2023 9:29 PM in response to lobsterghost1

lobsterghost1 wrote:

tanurag wrote:

Even i don't know after getting that much of complaints why apple didn't took any action or repair regarding this technical issue/error?

Likely because Apple doesn't believe this is an issue and it's working as they intend it to work.


Even if Apple was considering changes to the behavior, most companies who were looking at changes like this would not implement them instantly.


The change that people here want is a feature request. And it's one that potentially interacts with other features that Apple and its customers would want to maintain, like the ability to use a Mac to place or receive phone calls with the aid of a nearby iPhone. If Apple is considering changes, I hope they're taking their time to think through the interactions of related features in various cases – not just the case of two iPhones with the same Apple ID.


If Apple management decided to add the requested feature (NOTE CAREFULLY: I am NOT saying, or speculating, that they have), it would still take time to


  • Try to separate out the real requirement from all of the broken implementations stated as requirements
  • Clearly document the requirement
  • Come up with prototype designs for implementing the requirement
  • Think through how these designs would interact with related features
  • Determine what changes needed to be made to the code base
  • Make those code changes
  • Test the code
  • Build a new release of iOS
  • Run through the process for documenting the release and distributing it to the entire world


That's the way software development works for products that have huge numbers of users. Even something that involves a very small, low-risk change to the code base may take a LONG time to work its way to a release – once you consider all of the steps meant to filter out bugs ("release in haste; repent at leisure").


Plus, do you think that Apple only works on one iOS feature or bug at a time? For software like this, there will be many code changes, for many different things, going on at the same time. Release management won't be about just selecting and testing one feature/fix, but about selecting and testing a whole bunch of them. If any of those are incomplete, or are insufficiently tested, or have fatal bugs, that could hold up an entire release, including the changes that work just fine, but aren't in customer hands yet.

Nov 3, 2023 5:28 AM in response to CB297

Funny if you ask ChatGPT you get different answers. And bellow I added another result with how to enable Call History. I never found this settings. I did removed some points to fit the text in here.


Question to ChatGPT : In iOS iPhone what does the telephone apps in Apps using iCloud do?


As of my last knowledge update in January 2022, the iPhone's native "Phone" app does not directly utilize iCloud for storing its data or settings. However, iCloud can be used for various purposes that indirectly affect the Phone app and its functionality. Here are some of the ways iCloud may interact with the Phone app and other related features:

  1. iCloud Backup: When you enable iCloud backup, it backs up the data on your iPhone, which includes your call history, contacts, and other essential phone-related data. This backup ensures that if you ever need to restore your iPhone, your Phone app's data will be included.
  2. Call History Sync: In some cases, your call history may sync across devices through iCloud. For example, if you receive a call on your iPhone and also have an iPad or Mac, you might see that call in the call history of those other devices if they are signed in with the same iCloud account.
  3. Synchronization: iCloud synchronization generally ensures that your data remains consistent across your Apple ecosystem, which indirectly benefits the Phone app by keeping contact information and call history up to date.


Please note that Apple may have introduced new features or changes related to iCloud and the Phone app since my last update. To get the most accurate and up-to-date information, you can refer to Apple's official documentation or visit the Settings app on your iPhone to explore iCloud settings and options.

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In iOS, the iPhone's telephone app, also known as the "Phone" app, allows you to make and receive calls, manage your contacts, and access your voicemail. iCloud is Apple's cloud storage and synchronization service, and it can be integrated with the Phone app to help you manage your contacts, call history, and other phone-related data across your Apple devices. Here's how iCloud works with the Phone app on your iPhone:


Call History:

If you enable iCloud Call History, your recent call history (incoming, outgoing, and missed calls) will be stored in iCloud. This allows you to access your call history from any of your iCloud-connected devices.

To enable iCloud Call History, go to "Settings," tap your Apple ID, select "iCloud," and toggle on "Call History." This way, your call history will be synchronized across your Apple devices.

Nov 20, 2023 7:47 PM in response to lobsterghost1

Right from your link. FYI the topic is not about family members sharing ID’s. I dont agree with the family members sharing a ID.



  • Messages: You might receive text messages that are intended for your family member.


I can shut this off been doing it for years and I still can. So apple doesn’t even know how their product is setup or supposed to work?




Nov 25, 2023 7:30 AM in response to lobsterghost1

I have contacted Apple Support. They instructed me to turn off "Handoff". I also cleared my call history but the next time I was near my wife's phone it populated my phone with her call history.... again.


Your point is well made. Apple doesn't participate here. This community can not effect any changes in the software.

Three things the community is good for:

  1. Voicing your issue
  2. Finding out how widespread an issue is
  3. Attempting to find a resolved topic that someone was kind enough to post.


iPhone call history shared between devices after iOS 17 Update

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