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iPhone call history shared between devices after iOS 17 Update

on my primary device I have iCloud -> contacts turned off, also handoff is turned off on both devices.


Before iOS 17.0, each of my 2 devices has its private call log & contacts.


After iOS 17.0 on both devices, I started to see the call history of both devices on my primary device.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 20, 2023 2:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2023 4:37 PM

Since the update, I have attempted all the techniques to stop the call log from my husband's phone appearing on my phone. It is very annoying not to be able to look at your previous calls to determine who called you instantly without questioning whether the number called you or your husband. I hope that Apple listens and is able to correct whatever was turned on or at least allow us to disable call logs from other devices.

609 replies

Oct 30, 2023 8:53 PM in response to tanurag

tanurag wrote:

I am also facing the same trouble, even closing all the guided settings though my call logs are sharing between both devices. I would like to suggest to apple kindly repair this error as soon as possible as it is creating very much confusing regarding the calls as well as privacy of private number and official number.

Then tell Apple here --> Feedback - iPhone - Apple


Nov 2, 2023 6:54 AM in response to D1abolic

Yes I was trying that too, toggle off contacts for example, even if I don't share my ID with other people only with my devices. The iCloud sync means what is on your iPhone can also be saved on the iCloud server so in case you need to reset the iPhone is not going lost, you can chose what you want to sync, like Photos, mail, notes etc all listed in Show All

Sign in and use iCloud.com – Apple Support


Nov 2, 2023 7:02 AM in response to pduperro

pduperro wrote:

Yes but the thing is, I can own 2 iphones, one private and one for business. I don't want them to share Call history but I have the right to use my apps and other thing on both of them since I am the owner.

Your absolutely right. You do have the right and Apple even gives you the ability to share apps across devices on different Apple IDs. That's exactly why Apple created Family Sharing.


This link explains what Family Sharing is all about --> Family Sharing - Apple


Nov 6, 2023 3:15 PM in response to Rubel5

Rubel5 wrote:

we’re all acknowledged this problem related to Apple software. Still I tried many things that found internet nothing worked. Apple We need a quick solution for this issue as soon as possible!

You're not speaking with Apple here on this user to user only forum. Asking Apple to do anything here will get you nothing.


Use this link if you want to share your thoughts with Apple --> Feedback - iPhone - Apple


They won't respond to you there. And you should also not be surprised if Apple never addresses this as Apple has made it abundantly clear that people shouldn't share an Apple ID, so they don't seem to think anything is wrong with this behavior if you do share an Apple ID.

Nov 16, 2023 2:23 PM in response to Jclind66

Jclind66 wrote:

My wife and I have separate ids for messaging and face time but share an id for everything else so we have a shared calendar and notes there is currently no way to separate the phone from the calendar and notes like there is with messaging. Apple needs to fix this ASAP.

That is highly unlikely as Apple is quite clear that they view an Apple ID as something that should not be shared. But, you can let them know your thoughts here:


Product Feedback - Apple

Nov 16, 2023 2:45 PM in response to Jclind66

Jclind66 wrote:

My wife and I have separate ids for messaging and face time but share an id for everything else so we have a shared calendar and notes there is currently no way to separate the phone from the calendar and notes like there is with messaging. Apple needs to fix this ASAP.

I wouldn't hold your breath, if I was you. Apple had made it clear, two people should never share the same Apple ID. They even published a Support Article about this --> Make sure that each family member has a unique Apple ID - Apple Support


You can share your feedback with Apple, but they won't respond to you, and it's clear it's working exactly as Apple designed and intended it to work.

Nov 17, 2023 9:37 AM in response to Caper1111

The purpose of this forum is to ask other users how to questions. Since no user here has any way for you to not have your call history shared between devices using the same Apple ID, there is nothing anyone here can offer you. This is not a discussion forum. It is a support forum to solve technical issues, which other users can help you fix. No one here can do anything about this.


If you want to argue your point on this subject, you need to argue it with the only entity who can help you with it and that is Apple directly.


Feel free to share your thoughts with Apple here --> Feedback - iPhone - Apple


Just to be clear, I'm not suggesting you should be happy about this change Apple made. Nor am I suggesting you shouldn't tell Apple what you think. I am saying telling Apple what you think they should do here on this user to user only forum, gets you nothing at all.


Nov 20, 2023 10:43 AM in response to Grappler_

Grappler_ wrote:

I think someone in apple trying to push people to use another devices, cuz since i use 2 iphones, if this issue didnt change, myself, i will get rid of one if the iphones, and switch to android,
seriously. If my both phones sharing calls, then why should i have 2 devices, My primary number started to get calls from my customers ( business phone )
this is need to bre adjusted, and dont say in comment. Dont share your apple ID
cuz its my id fot my iphones, and my ipad
if this issue id not solved, i would like to know, cuz i think this its time to change!

Tell Apple:


Product Feedback - Apple

Nov 20, 2023 6:38 PM in response to A_normal_user

A_normal_user wrote:

This is a serious bug IMHO and very frustrating. I don’t want my call history to appear on my work phone at all. Plus, I don’t know if people call my work phone and that was synced to my personal phone or call my personal phone and that was synced to my work phone…

Apple doesn't consider this to be a bug at all, if you use the same Apple ID on two iPhones.


But you can tell Apple you think this is a bug here --> Feedback - iPhone - Apple


Nov 20, 2023 7:20 PM in response to D1abolic

OK --> Make sure that each family member has a unique Apple ID - Apple Support


As far as Apple is concerned, two iPhones sharing the same Apple ID are the same and clearly it doesn't matter if they have different numbers. A person can own one iPhone, with more than one phone number on it. So the point that one may be for work and one for personal use, makes little difference to Apple.


I see you want to argue your point with me. Why? What do you accomplish in doing so? No one here works for Apple and we don't make the User Interface decisions Apple Makes. Whether I agree or disagree with you makes absolutely no difference whatsoever.


If you are not happy with what Apple did here, tell them. You are more than welcome to provide feedback to Apple here --> Feedback - iPhone - Apple


Dec 5, 2023 4:29 PM in response to Jujeheb72

I never said you are breaking any law, so please don't confuse my comment with anyone else.


You do as you see fit with your family. Here is a link from Apple about creating an Apple ID for children under 13, which you can either follow or not --> Get an Apple ID for your child - Apple Support


As to the merged phone calls, if you are unwilling to separate your family, you'll need to accept every person on your Apple ID will have access to ALL your data. And while you may think you have configured, for example your text messages to be separate from your spouse or children, which you can easily do, you are not likely aware, they can open Settings > Messages > Send and Receive and check your phone number or anyone else's phone number tied to your Apple ID and start reading your messages without your knowledge OR approval. And this is by no means new with iOS 17.


So, if they can read your text messages if they want, why would you be bothered about them seeing the phone numbers you call or receive calls from? You are in essence permitting the entire family to have full access to everyone's data on every iPhone.


You take care.



iPhone call history shared between devices after iOS 17 Update

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