iPhone call history shared between devices after iOS 17 Update

lobsterghost1 wrote:

Thanks for the research. Out of curiosity, I just went Settings > FaceTime and turn off the People Can Contact You On All Devices switch, phones will stop sharing call logs and I don't see any setting to turn off the People Can Contact You, setting?

The wording may be somewhat different than that reported in the reddit thread.

My phone is capable of running iOS 17, but is still on iOS 15 right now. I have it set up to let my Mac place and receive phone calls – and looking in FaceTime on the Mac now, I see a bunch of call history entries that clearly must be from the iPhone.

The entries are not as detailed as on the iPhone - for instance, they have dates, but no times.

It was turned off in the past, users had this option. I updated both phones to the new update this morning, and have not changed any settings. For now, my call logs do not sync anymore when I call on my company phone. I have toggled off lots since the 17 IOS update on both phones.

Hello guys.

me too I have been trying to connect Apple since ios 14 to add toggle to stop call log from syncing between devices. They have to put that an option to close it. I dont want to see same log on both phones. 1 is for work 1 is for personal use. I am using one appleID I dont want to use separate appleID. Everything is perfect except this log synchronization.

I used to stop icloud drive on ios16 on one of my devices and was good until ios17 came.

its a big issue to many people.

AlFrued wrote:

I feel you,

I tried various settings without luck and out of frustration I started to think about replacing the second iPhone with something else, at least I can use my single email to register my second phone.

Perhaps you would be less frustrated if you tried following the directions for how it's supposed to be used instead of rejecting reality and substituting your own.

No that doesn’t work anymore. According to the guys that don’t work for Apple but know exactly what Apple is thinking, Apple doesn’t want you to share you Apple ID even though this isn’t sharing, and they have done this to make it harder to share your id even though this isn’t sharing but have left the other 99.9% of things alone that you also wouldn’t want shared,even though this isn’t sharing, alone.

Crap, you did that. I had sent out a message for people to IM me, but my posts were getting deleted. I would walk them through the steps to correct that bug. What you did is unacceptable IMO, and should not have been necessary. I noticed you asked me to post on reddit. I’m not on there and truthfully, this is the first time I came to a site like this for help.

@Casper1111 Please search online for “call logs on two phones ios17” and explain what you did in that forum. I’d love to post the link but someone seems dead set against this solution being found. I have no idea why your solution would be delete if it doesn’t violate community rules.

Yes, please tell us. I set up a 2nd ID thinking that would fix my woes. Reset phone #2 and while it works, the amount of things that now don't work as I need them too - is staggering. I am going to restore back to when it was using one ID. Since you found a way to fix this - please ignore the many on this thread and help those who agree with you! Unfortunately, there is no way to IM in Apple Community.

Unfortunately I tried this. Not working for me.

I used to close icloud drive on one of my devices on ios 14 15 16. But not working on ios17.

icloud drive is necessary. I dont want to close it. I have save files on icloud.

apple should give the customer the option to close syncing.

I have been sending feedbacks since ios 14.

Is very annoying as I use both devices with the Sam Apple ID. The one personal and the other is work. I use my AirPods on both device. The works great as I have 1 Apple ID. Also my Apple Music works on both my device. I’monly one person so not a family. And a family account will solve the issue I would have to pay an additional fee to listen on both devices. And my AirPods will still not work on both devices. People use multiple phones for a reason so it is very annoying seeing a missed call in my work phone and it was personal. As my workphone does not show my private contacts. In the past I would have returned the call. Now I first have to figure out if it is personal or business and which phone to use to return the call. It would be helpful if we can choose to sync or not.

I didn’t notice there was another new update till your post.

I am not liking the wording of the update but your experience with it seems positive. It’s avoiding the step of the sync step on my work phone that prevented my call logs from syncing.

Looks like you post wasn't deleted this time!

Thanks Caper for the how to! I think I accidentally did that last night. Since I set up a new ID at Apple for work and logged in with that (DISASTER) when I logged back in using my shared ID, I do turn off so many things! I have the red dot - but I have always had the red dot. In addition to not allowing things that are stored/shared with apple (and google for that matter) - I don't have a password on my phone. Don't want one. So I have a red dot on my work phone because it needs my personal phone's password to "sync". It is a circle - but the red dot does not bother me in the least. Settings live on a third app page (apps that I rarely use for work).

I appreciate your sharing how you fixed it - and now I know I accidentally fixed mine!! Let's see how long before your post is removed like the others. Odd really!!!