iPhone call history shared between devices after iOS 17 Update

on my primary device I have iCloud -> contacts turned off, also handoff is turned off on both devices.


Before iOS 17.0, each of my 2 devices has its private call log & contacts.


After iOS 17.0 on both devices, I started to see the call history of both devices on my primary device.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 20, 2023 2:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 4:38 PM

AlFrued wrote:

I carry 2 iPhones with the same Apple id since ages, and I don’t want to get confused by which phone initiated personal or business calls.

Its unreasonable to maintain more than one Apple ID after all of this years.

I already reported a bug to Apple. And I came here to see if anyone else noticed/fixed this.


It's not a bug. If you carry two phones – one for work, and one for personal use – for "security" reasons, then it stands to follow that you should "firewall" your accounts and have two Apple ID accounts, as well.


The call history sharing might be new, but there is all sorts of other sharing linked to having the same Apple ID. Sharing that's been around for a long time. E.g., keychain passwords, photos, contacts, calendars, reminders, notes, and files on iCloud Drive.


iMessages are also linked to your Apple ID, whether you use "Messages in iCloud" or not.


609 replies

Oct 2, 2023 3:09 AM in response to Caper1111

Hello, Caper1111,


Is it a way that I can make the prompt /red dot appear in settings? I have tried 4-5 times, but it just syncs, it never says that something is wrong. It only prompts me to merge Safari and I choose "Don't merge". I have even logged off on both phones, removed one from account manually, hard reset, reset network settings, nothing seems to summon the prompt...

I have also deselected everything and icloud drive is off on both.



Thank you.

Oct 5, 2023 12:44 PM in response to AlFrued

I have the same thing and its driving me crazy. I have two phones one for work and one for personal and both are on the same Apple id and both have handoff turn OFF. Apple should not just link the phone when you have the same Apple id when both phone have different numbers. The is a reason for people that have 2 phone. For example I don't want my work to bother the **** out of me when I am off or away on vacation.

Oct 5, 2023 7:02 PM in response to lobsterghost1

Sorry man you’re stuck in a boot loop contradicting yourself.

we all know that this is how it is, and the other 99% of us want to discuss this. If you don’t have a dog in this fight why are you participating? The majority of us are not sharing IDs, we have more that one phone. Separate IDs mean that we can’t use the same set of AirPods, seemlessly transfer items to the other device or a mutual MacBook or iPad, or a multitude of other things. Having this unable to be toggled seems to not be serving any purpose.

Oct 5, 2023 7:13 PM in response to D1abolic

I get what your issue is. My point is no one here can do anything about this. NO ONE. And I'm not contradicting myself in any way. I participate in a lot of threads and have for more than a decade. Unless you now own the forum and can direct who can or can't participate, I'm just as welcome to do so as are you.


My point is and will continue to be that all of you should direct your angst to Apple, not other users, who don't work for Apple and can't change anything at all.

Oct 5, 2023 7:19 PM in response to lobsterghost1

And all of us are, and some have brought solutions forward as a bandaid solution.

I’ve never said you can’t participate, I’ve simply wondered why you chose to. We’ve all sent our comments to Apple and now we choose to discuss/complain amongst ourselves here, and through that some solutions have come up. To continue telling us that Apple chose to do it this way is probably the least helpful part. So now let’s just agree to disagree. Good day.

Oct 6, 2023 4:39 PM in response to AlFrued

Before iOS 17 my call list was not sharing on over devices, now I have iOS 17 my call list is sharing on my partners phone & vice versa.


we are a Apple house hold that shares a main Apple ID because we always miss place our devices, so find my iPhone is very handy.


this hasn’t happened in years & now it’s happening.


Apple plz resolve

Oct 9, 2023 5:55 PM in response to Servant of Cats

It seems like something was missed, if someone texts my company phone number its goes to that phone, not both, Yes I can select texts to go to all of my devices if I want, but apple gives that option to select that. Call log sync is something new that I don’t recall having to deal with before, both facetime calls appeared in my facetime call logs on both phones, to be expected of course, but not my actual phone call logs.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone call history shared between devices after iOS 17 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.