iPhone call history shared between devices after iOS 17 Update

For me, once I disabled Messages and Phone in iCloud, I no longer get SMS messages (green bubble) on both devices, and phone history is only on the device that receives the call. An iMessage(blue bubble) will show up on both devices but that's how I have it configured (I have it set to receive from both lines, but only send from the active line). This has eliminated the replying to an SMS from the wrong number issue (personal vs work line)

I don't think I'm in favor of this being applied by default. Considering Apple prevents us from Sharing Name and Photo because there are multiple numbers associated with an AppleID, I find it confusing they would automatically turn this feature on where history of both lines (or more) can be shared.

I am also facing the same trouble, even closing all the guided settings though my call logs are sharing between both devices. I would like to suggest to apple kindly repair this error as soon as possible as it is creating very much confusing regarding the calls as well as privacy of private number and official number.

tanurag wrote:

Even i don't know after getting that much of complaints why apple didn't took any action or repair regarding this technical issue/error?

Likely because Apple doesn't believe this is an issue and it's working as they intend it to work.

Agreed something along these lines would be a normal software release timeline, and these things take time.

But I question that this is a ‘feature request’ because again, what else could be the purpose of that new phone toggle under iCloud settings? If I turn off messages it stops the messages syncing across devices. If I turn off contacts, it stops contacts syncing across devices. It doesn’t seem like a leap of logic to assume the phone toggle is supposed to stop phone calls syncing across devices. And if not this, what?

So it seems more likely to me that this is a bug and the new feature that Apple implemented isn’t working as designed. Bug fixes take time too, but a slightly different timeline from what you have described here as the requirements/impacts will already be known.

you can disable call log sharing in ios17 by changing what info is kept on iCloud for PHONE application (at least that helped me):

go to settings -> AppleID -> iCloud -> Apps using iCloud / Show All -> Gray out PHONE button

OR (as Apple suggests) one may change AppleID on the Iphone and keep one appleId per one person. As local community suggests that will ONLY force you to provide old AppleID account password EACH time any application is updated (and it seems family sharing doesn't help).

Personal non-valued comments/suggestion: somebody in Apple responsible for such ios17 behavior should be forced to enter his personal pwd at least 100 times every morning to update 1000-2000 apps. Just as a reminder

AK13_ABC wrote:

you can disable call log sharing in ios17 by changing what info is kept on iCloud for PHONE application (at least that helped me):

go to settings -> AppleID -> iCloud -> Apps using iCloud / Show All -> Gray out PHONE button

This doesn't work unfortunately and is entirely my point - logic would say that's exactly what this toggle if for, but it doesn't work. So it's a bug (that hopefully is being fixed).

Or if that's not what the toggle is supposed to do, what on earth is it for? Apple UI is normally pretty literal and I really can't think of another obvious answer.

Servant of Cats wrote:

Plus, do you think that Apple only works on one iOS feature or bug at a time? For software like this, there will be many code changes, for many different things, going on at the same time. Release management won't be about just selecting and testing one feature/fix, but about selecting and testing a whole bunch of them. If any of those are incomplete, or are insufficiently tested, or have fatal bugs, that could hold up an entire release, including the changes that work just fine, but aren't in customer hands yet.

Are you sure you meant to reply to lobsterghost1? I believe this is exactly the message they have been trying to communicate to others.

IdrisSeabright wrote:

Servant of Cats wrote:

Plus, do you think that Apple only works on one iOS feature or bug at a time? For software like this, there will be many code changes, for many different things, going on at the same time. Release management won't be about just selecting and testing one feature/fix, but about selecting and testing a whole bunch of them. If any of those are incomplete, or are insufficiently tested, or have fatal bugs, that could hold up an entire release, including the changes that work just fine, but aren't in customer hands yet.

Are you sure you meant to reply to lobsterghost1? I believe this is exactly the message they have been trying to communicate to others.

That was directed to others more than to lobsterghost1.

When I reply to a thread, I sometimes tend to pay more attention to grouping a reply with a related discussion, than with making sure that it is addressed to the 'right' person.

Understood. My observation is that the most common convention among people who spend a lot of time here is to reply to the original poster if you're making a general reply. My sense is also that very few people use the threaded view.

My senior citizen parents are using the same apple id as they don't know how to access id's etc. now the calls I am receiving the same is showing in my parents phone, my missed calls are showing in my parents phone and they are giving them call back by thinking that they missed somone's call. How come apple belives that this isn't an issue or how apple intended to work it like this way by sharing your call details with other devices? There must be some settings or some sollution regarding the same. Even i have done all the resolution regarding this by turning off icloud drive, contants in icloud as well as airplay and handoff, even though it is sharing the same.

tanurag wrote:

My senior citizen parents are using the same apple id as they don't know how to access id's etc. now the calls I am receiving the same is showing in my parents phone, my missed calls are showing in my parents phone and they are giving them call back by thinking that they missed somone's call. How come apple belives that this isn't an issue or how apple intended to work it like this way by sharing your call details with other devices? There must be some settings or some sollution regarding the same. Even i have done all the resolution regarding this by turning off icloud drive, contants in icloud as well as airplay and handoff, even though it is sharing the same.

Apple intends an Apple ID to be used by one person. The solution to your problem is for your parents to each have their own Apple ID.

Please don't make the ageist assumption that your parents can't learn how to do something because they are "senior citizens". The majority of the long time voluteers here are "senior citizens". Using an iPhone doesn't change significantly with a different Apple ID. And, as they will stop having the confusion engendered by sharing one, it may, in fact be easier.

IdrisSeabright wrote:

tanurag wrote:

My senior citizen parents are using the same apple id as they don't know how to access id's etc. now the calls I am receiving the same is showing in my parents phone, my missed calls are showing in my parents phone and they are giving them call back by thinking that they missed somone's call. How come apple belives that this isn't an issue or how apple intended to work it like this way by sharing your call details with other devices? There must be some settings or some sollution regarding the same. Even i have done all the resolution regarding this by turning off icloud drive, contants in icloud as well as airplay and handoff, even though it is sharing the same.

Apple intends an Apple ID to be used by one person. The solution to your problem is for your parents to each have their own Apple ID.

Please don't make the ageist assumption that your parents can't learn how to do something because they are "senior citizens". The majority of the long time voluteers here are "senior citizens". Using an iPhone doesn't change significantly with a different Apple ID. And, as they will stop having the confusion engendered by sharing one, it may, in fact be easier.

It sounds like the OP is sharing an Apple ID with his or her parents. I can't think of any upside to that.

Even if the parents do not mind sharing their passwords so that the OP can help to manage their settings for them, they need to be on a different Apple ID, or IDs, than the OP.

Since the sharing of messages and call logs between the OP and his or her parents seems to be the biggest issue, getting the OP on a different ID than his or her parents would seem to be the low-hanging fruit – more important in the short term than getting the parents on different IDs from each other.

Servant of Cats wrote:

It sounds like the OP is sharing an Apple ID with his or her parents. I can't think of any upside to that.

Nor can I. It sounds like a recipe for very serious confusion. Especially if they don't live in the same household.

Even if the parents do not mind sharing their passwords so that the OP can help to manage their settings for them, they need to be on a different Apple ID, or IDs, than the OP.

Since the sharing of messages and call logs between the OP and his or her parents seems to be the biggest issue, getting the OP on a different ID than his or her parents would seem to be the low-hanging fruit – more important in the short term than getting the parents on different IDs from each other.

Agree 100%.

Servant of Cats wrote:

It sounds like the OP is sharing an Apple ID with his or her parents. I can't think of any upside to that.

Even if the parents do not mind sharing their passwords so that the OP can help to manage their settings for them, they need to be on a different Apple ID, or IDs, than the OP.

Correction: When I wrote 'the OP', I should have written 'tanurag' (the "OP" of this particular subthread). That person's case (sharing one Apple ID between three individuals living in two households) is not the same as the OP's case (sharing one Apple ID between a business phone and a personal phone).

Apologies if writing 'the OP' instead of 'tanurag' caused any confusion.

pduperro wrote:

Yes you are correct and hopefuly APPLE will correct this behaviour in the near futur or at least give us the choice to disable this feature.

Apple would only correct it if they considered it a problem. I suspect they see it as working as intended.