iPhone call history shared between devices after iOS 17 Update

on my primary device I have iCloud -> contacts turned off, also handoff is turned off on both devices.


Before iOS 17.0, each of my 2 devices has its private call log & contacts.


After iOS 17.0 on both devices, I started to see the call history of both devices on my primary device.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 20, 2023 2:17 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2023 4:38 PM

AlFrued wrote:

I carry 2 iPhones with the same Apple id since ages, and I don’t want to get confused by which phone initiated personal or business calls.

Its unreasonable to maintain more than one Apple ID after all of this years.

I already reported a bug to Apple. And I came here to see if anyone else noticed/fixed this.


It's not a bug. If you carry two phones – one for work, and one for personal use – for "security" reasons, then it stands to follow that you should "firewall" your accounts and have two Apple ID accounts, as well.


The call history sharing might be new, but there is all sorts of other sharing linked to having the same Apple ID. Sharing that's been around for a long time. E.g., keychain passwords, photos, contacts, calendars, reminders, notes, and files on iCloud Drive.


iMessages are also linked to your Apple ID, whether you use "Messages in iCloud" or not.


609 replies

Nov 24, 2023 7:25 AM in response to drr45

I have a temporary solution, I posted the steps, and it works with keeping the same ID, with no call sync. You can call apple but IMO it’s a waste of time, I don’t feel Like I got anywhere when I called.


Apple does not see this as an issue or it would of been changed already, there are lots of “BUGs” or negative changes in this IOS 17 update. The lack of a map layer in the text app find location is cheap looking and a step backwards to what it was in previous IOS versions.


This user forum is not what I thought it was, I find it hard to believe that no apple reps creep this forum like other forums I am a member of. I even seen Apple recommended on one post on another thread on here.

Nov 24, 2023 1:58 PM in response to Caper1111

Caper1111 wrote:

This user forum is not what I thought it was, I find it hard to believe that no apple reps creep this forum like other forums I am a member of. I even seen Apple recommended on one post on another thread on here.

The Apple employees who manage the forum, the Hosts, are the ones who label posts "Apple recommended". Their job for Apple is to make sure the folks participating in the forum obey the rules and that the forum runs properly. What they simply do not have time to do is gather feedback or suggestions to pass on to the product teams.

Nov 25, 2023 6:52 AM in response to AlFrued

Why should I had my phone log mixed with my daughter’s since the last update IOS 17? If I want to do it I would do it myself! I want this problem fixed because nobody from Apple asked me for the consent to do it.What is this mess? This is a clear sign of weakness from IOS sharing call logs to other devices no matter it is in the same cloud or not.This is going to lead to other leaks in the future…a “general cloud “ that will feed authorities with information.I want to know exactly who did it ( person, department, name ) and why . What’s the base of this decision ? Who implemented this and based on what exact purpose? Is IOS as reliable as it used to be? Are we witnessing the end of a security era for Apple ? What’s going on?


I am waiting for your response asap.Thanks!

Dec 5, 2023 3:17 PM in response to lobsterghost1

Actually, I too thought that this was monitored by Apple and they could address things posted in here, so a sincere thank you for posting the proper link to address it with them directly.

I have just logged my comment outlining why I would really like my call history separated from my families. I am unsure why apple would expect children to have their own apple id. Of course it is shared with their parents. Hopefully they will address it.

Dec 5, 2023 3:53 PM in response to Jujeheb72

Children under 13 are required to have their own ID, set up using family sharing.

One of the primary drivers of this is that it is against the law to track certain activity and information regarding children.


The only way to set up a child ID is using family sharing.

If you are sharing an ID and they are effectively using your ID, that’s actually a crime.


Because of the way the law is written, you don’t actually have the legal right to consent for them to use it or for anyone to track their activity online.

Dec 5, 2023 3:57 PM in response to Jujeheb72

Your comment about children is concerning. Children should NEVER share an adult's Apple ID. You are in reality putting your children at risk and Apple specifically says children under 13 are REQUIRED to have their own unique Apple ID. Then you should be using Family Sharing and Parental Controls to even further protect your children. Please do the right thing for your kids.

Dec 5, 2023 4:19 PM in response to lobsterghost1

I am deleting my comment but just an FYI, I have shared an apple id with spouse and kids for 15yrs....never any issues...And good grief, I have not put them at risk by sharing an apple id. As a parent being able to track what goes on in their phone is paramount. I am not expecting to track other kids...just my own. Also, not sure what "laws" you are referring to as I can tell you it isn't in the criminal code of Canada......again, deleting and exiting forum. I just wanted to know how to stop getting my call logs shared, not a comment on my parenting.....

Dec 5, 2023 4:29 PM in response to Jujeheb72

I never said you are breaking any law, so please don't confuse my comment with anyone else.


You do as you see fit with your family. Here is a link from Apple about creating an Apple ID for children under 13, which you can either follow or not --> Get an Apple ID for your child - Apple Support


As to the merged phone calls, if you are unwilling to separate your family, you'll need to accept every person on your Apple ID will have access to ALL your data. And while you may think you have configured, for example your text messages to be separate from your spouse or children, which you can easily do, you are not likely aware, they can open Settings > Messages > Send and Receive and check your phone number or anyone else's phone number tied to your Apple ID and start reading your messages without your knowledge OR approval. And this is by no means new with iOS 17.


So, if they can read your text messages if they want, why would you be bothered about them seeing the phone numbers you call or receive calls from? You are in essence permitting the entire family to have full access to everyone's data on every iPhone.


You take care.



Dec 5, 2023 10:22 PM in response to AlFrued

This is the issue we are talking about

i have 2 iphones, same ID

one for my private life

other i keep it for my own business

since this IOS 17

calls stared to merge

the funny thing is some people talking about sharing IDs

we are talking about im using IPHONE since 2009 2 phones. No problem at all

and now some people started to talk about this that its a normal thing !!!!

can someone get this Msgs to apple !?

Dec 9, 2023 8:51 PM in response to KiltedTim

And then another one for my iPad and another one for my MacBook? How do I get my AirPods to work on multiple devices I own? There’s nothing wrong with using the same ID on multiple devices you own. That’s the purpose of it.


so weird that nobody can answer that simple question about the phone switch in settings. From day one I was told this was for technical help and yet nobody has the answer. I mean I know what all the other switches do. Why is this one such an enigma?

Dec 12, 2023 6:40 PM in response to Vandybrit

Me too!!


Even with update 17.2, and everything that has been suggested. Still, my calls show up on both phones. Really!! Is this something anyone wants?? I will have to wait until I retire and send my business phone back to my employer ( I recently decided I wanted a personal phone ) didn't know this was going to be an issue. From what I have been reading, many people have 2 phones with the same Apple ID. No problems before IOS 17. I could create a new Apple ID for my business phone. What a pain!!

Dec 13, 2023 7:26 AM in response to Caper1111

Caper1111 wrote:

I am just trying this post trying to figure out this new format, I figured my last post would go to the end but it didn’t. Trying it this way.


You might want to change "Sort by" to "Oldest."


Before Apple updated the forum software, threads didn't always appear in chronological order, but when forum software moved the order around, things were still fairly logical and easy to follow.


Now it seems like half the time, things get out of order at the drop of a hat.

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iPhone call history shared between devices after iOS 17 Update

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