iPhone call history shared between devices after iOS 17 Update

on my primary device I have iCloud -> contacts turned off, also handoff is turned off on both devices.


Before iOS 17.0, each of my 2 devices has its private call log & contacts.


After iOS 17.0 on both devices, I started to see the call history of both devices on my primary device.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 20, 2023 2:17 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2023 4:38 PM

AlFrued wrote:

I carry 2 iPhones with the same Apple id since ages, and I don’t want to get confused by which phone initiated personal or business calls.

Its unreasonable to maintain more than one Apple ID after all of this years.

I already reported a bug to Apple. And I came here to see if anyone else noticed/fixed this.


It's not a bug. If you carry two phones – one for work, and one for personal use – for "security" reasons, then it stands to follow that you should "firewall" your accounts and have two Apple ID accounts, as well.


The call history sharing might be new, but there is all sorts of other sharing linked to having the same Apple ID. Sharing that's been around for a long time. E.g., keychain passwords, photos, contacts, calendars, reminders, notes, and files on iCloud Drive.


iMessages are also linked to your Apple ID, whether you use "Messages in iCloud" or not.


609 replies

Dec 16, 2023 2:02 PM in response to Servant of Cats

OK so treat me like iPhone for dummies because this is my first one. It tells me every time the microphone and use every time I’m being screenshot it every time I’m being taken a picture of and listen to and located and every time I can’t get into my own profile now some of my accounts like Verizon says Hello and it has a phone number doesn’t even have my name anymore. I can’t change the settings it is me solo altogether, Home and cell phone and it’s totally being infiltrated and remotely controlled with Settings blacked out and they answered to me, is to change my password and to get security which I’ve done iCloud Digital Secure, and all that kind of thing but don’t you think if they were remotely listening and seen why wouldn’t they know what you’re telling me and I’ve even come across them to be customers support especially in a chat


Dec 16, 2023 2:02 PM in response to D1abolic

D1abolic wrote:

Sounds like Apple is lying to someone because they are also telling number of people it’s not supposed to work like that.

still waiting for one of the technical experts here with thousands of posts to explain what that phone toggle is for if it’s working as designed.


If you go back to the article where Apple told a third-party site that they intended to share call logs, that article was from many years and many versions of iOS ago. If the call log sharing hasn't always worked consistently – or if whether the sharing happens depends on some combination of settings that aren't immediately obvious – then there might be confusion as to what the intended behavior actually was. Including confusion among the first-line Support people.


Dec 16, 2023 2:09 PM in response to ANGELEYEZ007

ANGELEYEZ007 wrote:

OK so treat me like iPhone for dummies because this is my first one. It tells me every time the microphone and use every time I’m being screenshot it every time I’m being taken a picture of and listen to and located and every time I can’t get into my own profile now some of my accounts like Verizon says Hello and it has a phone number doesn’t even have my name anymore. I can’t change the settings it is me solo altogether, Home and cell phone and it’s totally being infiltrated and remotely controlled with Settings blacked out and they answered to me, is to change my password and to get security which I’ve done iCloud Digital Secure, and all that kind of thing but don’t you think if they were remotely listening and seen why wouldn’t they know what you’re telling me and I’ve even come across them to be customers support especially in a chat
<#SOSINGLE & remotely controlled.log>


I don't know who you feel is remotely controlling or hacking your phone, but that has nothing to do with the topic of this thread.


This thread is about how a certain feature (call log history) behaves when one person has two or more iPhones that are associated with the same Apple ID. That is, the same person owns both phones – or is managing both using a single account (even if one is technically owned by his or her employer).


In this scenario, we are not talking about remote control, or hacking. Just about whether phones have separate call logs, or whether all the calls that either phone makes/receives show up in the history on both phones.


Your post is about is something completely different. Please start a new thread to avoid sidetracking this one.

Dec 16, 2023 2:16 PM in response to ANGELEYEZ007

ANGELEYEZ007 wrote:

Oh yes and I understand it discussion on being on a phone call and sharing history. I was just trying to pick up some other information because not only am I sharing I’m sharing everything I don’t know where it begins or where it is so I’m just trying to get some information and insight I’m not trying to send you to the wrong direction.


Again, please start a new thread rather than hijacking this one.

Dec 16, 2023 2:45 PM in response to Caper1111

In my case I have two iPhones, one personnel and one of the company (my own company) I have only one ID because I want to have only specific shared applications as is the case of the Calendar, the App Week Calendar, Passwords and Notes, nothing held, but I do not want to have shared the history calls because in a phone are professional and in the other are personal, so difficult is to understand Apple developers that not everyone shares our ID with other people.

Dec 16, 2023 3:17 PM in response to AlFrued

What a shame not to know that the iOS 17 update was going to come with this annoyance for those of us who have two iPhones with the same ID and we are the same person, I just bought the iPhone 15 pro for personal use and I have the 14 pro for use professional, if I had known, I would have bought a Samsung Galaxy and then I was sure I wouldn't have this problem, everything that I needed was shared through the Google apps and the problem was solved.

Dec 16, 2023 3:39 PM in response to Smcrg

Smcrg wrote:

I too have a business phone (that I am in complete control of) and recently got a personal phone. I want to keep them completely separate, yet use the same Apple ID. I too want to share apps, calendar, etc. Not call logs!
Why have 2 phone numbers?

This is quite annoying.


If you're using the same Apple ID for a business phone and a personal phone … and sharing apps, calendars, etc. between the business-owned phone and the personal phone, that's hardly "keeping them completely separate."


Independent of how call logs operate.

Dec 16, 2023 3:53 PM in response to julieann114

Lol, not happening, and I am definitely not making a ID for a company phone. What I have done to my company phone works, and it will get me by until its time for a device upgrade.

Apple is so out of touch with reality, so with that logic, I need a separate ID’s for my Ipad, my Apple TV, my apple watch, my ipod. Thats fine, seems apple does not want repeat business.

Dec 16, 2023 3:55 PM in response to Caper1111

Caper1111 wrote:

Lol, not happening, and I am definitely not making a ID for a company phone. What I have done to my company phone works, and it will get me by until its time for a device upgrade.
Apple is so out of touch with reality, so with that logic, I need a separate ID’s for my Ipad, my Apple TV, my apple watch, my ipod. Thats fine, seems apple does not want repeat business.


Non-sequitur. Your iPad, Apple TV, Apple Watch, and iPod touch are all personal devices, owned by you.


Your company phone is likely a corporate device – one owned by the company.


Dec 16, 2023 3:59 PM in response to Caper1111

Caper1111 wrote:

Lol, not happening, and I am definitely not making a ID for a company phone. What I have done to my company phone works, and it will get me by until its time for a device upgrade.
Apple is so out of touch with reality, so with that logic, I need a separate ID’s for my Ipad, my Apple TV, my apple watch, my ipod. Thats fine, seems apple does not want repeat business.

That's completely wrong. Apple not only expects your iPad, Apple TV and other "individual" devices to use the same Apple ID, but it is why they created Continuity, so you can share data between them easily.


Phones are completely different and while you may be using one ID for a work and personal phone, they are seen as the same by Apple. If this means you'll be choosing another manufacturer going forward, that's certainly your choice and really doesn't matter to anyone here. You should of course buy the products which best meet your needs.

Dec 16, 2023 6:20 PM in response to Caper1111

I think you're commenting to the wrong person. I never said the phone was owned by your company, but it honestly doesn't matter who owns your phones.



Caper1111 wrote:

Only apple is like this, lots of people switched years ago because of apple’s policies. A google ID is pretty simple to use, my google ID is used on both of these apple phones with ease.
I am now seeing what others are now.

And I'm sure people switch brands. People move from Apple to Android. And people move from Android to Apple. Doesn't seem to be hurting Apple much. They just passed the $3Trillion mark.

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iPhone call history shared between devices after iOS 17 Update

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