iPhone call history shared between devices after iOS 17 Update

Thanks for the research. Out of curiosity, I just went Settings > FaceTime and turn off the People Can Contact You On All Devices switch, phones will stop sharing call logs and I don't see any setting to turn off the People Can Contact You, setting?

You keep saying that apple doesn't want Apple ID's to be shared, but nobody here is talking about sharing an ID with someone else. They are talking about using it on multiple devices, which is exactly what the Apple ID is designed to do...seemlessly connect several devices with the same Apple ID. There are toggles to have imessage show up on two phones with the same apple ID, ways to have facetime work on two phones with the same Apple ID, ways to have health, photos, etc shared on two phones with the same ID, ways to have two phones ring at the same time when on the same Apple ID...etc The difference is, that for some reason, Apple has provided toggles to turn off everything but the phone logs. Seems more like oversight than intent.

The only way to stop this by turning off iCloud Drive in both the iPhones

in older iOS even if iCloud Drive was off for one iPhone, calls were not merging but now after turning off in both iPhones merging stopped

There are no Apple Employees on this user to user only forum. And no one other than Apple can change this. And Apple employees are not permitted to participate here. Apple has made it clear that if you use the same Apple ID on more than one phone (work or personal), your data is available on both phones. The answer for this is to set up a completely different Apple ID on either your personal or work phone and stop sharing it. Or accept this is how Apple intends it to work.

Complaining here is pointless, since Apple isn't here, nor reading these posts for content. So, if you're not happy about this, tell Apple, by providing feedback via this link --> Feedback - iPhone - Apple

I hesitate to say it out loud, but after trying everything suggested and toggling off everything that I can think of and it not working, I updated to iOS 17.0.3 and it seems to have stopped syncing the call history. I have a call made 24hrs ago on my work phone that isn't appearing on my personal one, so looks promising. Crossing my fingers that it's stopped permanently.

pduperro wrote:

This feature should be bind or related only to the cell number and not the APPLE ID. I have two phones, each one with their own numbers with the same APPLE ID. When I grab cell #1 with # 888-888-8888 I just want to see who dial this number. I don't want to see the history on any other devices I have like cell #2 with # 777-777-7777. PERIOD. Easy to understand. It was like this since the beginning of the iPhone era.

How can I unbind this information from my Apple ID asap? Phone calls I have, is personal information that I don't prefer to share with Apple.

[Edited by Moderator]

You cannot change this behavior. So complaining here on a user to user only forum, which Apple doesn't actively participate, gets you nothing. Share your thoughts with Apple here, if you want Apple to hear you --> Feedback - iPhone - Apple

100clicks wrote:

This feature can be seen either way from one hand it looks like a breach of privacy on the other hand it's looking like an enhanced privacy feature because you have total control on all your devices. The problem is you can't toggle it off, so you are nor really in control of it, surely not on how two different phone numbers can be linked to each other without your consent which could create a privacy problem. This matter might even have different interpretation in different countries. It's also true that you can easily avoid it using two different Apple ID accounts. The problem persists anyway in my opinion

Nope. When you use the same Apple ID on more than one device, it cannot be a privacy problem. The person who is using the same Apple ID is permitting the sharing of data between devices, which includes call logs and voicemail. If somehow call logs/voicemail was appearing on two phones NOT using the same Apple ID, that would most indeed a privacy concern.

OK --> Make sure that each family member has a unique Apple ID - Apple Support

As far as Apple is concerned, two iPhones sharing the same Apple ID are the same and clearly it doesn't matter if they have different numbers. A person can own one iPhone, with more than one phone number on it. So the point that one may be for work and one for personal use, makes little difference to Apple.

I see you want to argue your point with me. Why? What do you accomplish in doing so? No one here works for Apple and we don't make the User Interface decisions Apple Makes. Whether I agree or disagree with you makes absolutely no difference whatsoever.

If you are not happy with what Apple did here, tell them. You are more than welcome to provide feedback to Apple here --> Feedback - iPhone - Apple

I'm pretty sure from reading other users posts, turning off Handoff, will not change this. Nothing will change this, unless Apple chooses to change this. And it seems pretty clear this is working as Apple intends and people need to either accept merged calls if they share an Apple ID or they need to separate the IDs to two different IDs.

I think I have found a solution. I have two phones, one personal and one for work. Recently, my personal phone started showing both phones’ calls in my call log. My personal phone had iCloud turned on for “phone.” My work phone had it turned off. I turned it off on my personal phone and I think that has prevented my work phone call history from being shown on it.

ldub113 wrote:

Stop this madness, I'm self employed, want to share photos between phones and a few apps but want totally defined differences on my work vs home cell phones, now I don't know what voicemails are for work, and what voicemails are for home and I get tons of calls every day that need to stay separate. I do not want to buy another phone from another manufacturer, I need two phones but you're pushing me to do that. Turn this **** back off.

One Apple ID is one person. It means sharing passwords, sharing two-factor notifications, shared everything.

Want separation? Use two Apple IDs, and set up Family Sharing and shared albums, or use two Apple IDs and use AirDrop to transfer the files.

You are not speaking with anyone from Apple, on this user to user only forum. You will likely be waiting forever for Apple to change this. They do NOT believe this is an issue and as long as you insist on sharing an Apple ID with multiple people, your call logs and voicemail messages will be merged.

Either live the merged logs or do what Apple has suggested for years and STOP sharing an Apple ID.

I was facing this „unwanted“ syncing as well and already gave up as none of the suggestions here worked for me.

after having turned off all possible iCloud services (iMessage, FaceTime) and after deleting my company phone number from the iCloud security settings, I noticed that my contact card in the address book (which is still being synced via iCloud) contained both my private and company phone numbers.

This might be a coincidence but after deleting my company phone number from my contact card, the call history syncing stopped. (at least for now)

maybe this did the trick and someone can confirm?

Yankees27win wrote:

Any solution to call history yet?

Yes! Stop sharing an Apple ID.

I find many of the answers on this thread annoying.  Most are saying "don't share your apple ID", with yourself, your kids, your spouse.  Wonder why Apple has Family Sharing?  I have 2 phones.  One is for work, one personal.  I SHARE with myself so I don't have to buy apps that I use differently depending the phone (work or home stuff).  I share my music so my son (who can't use a phone due to handicaps) can listen to the same music so I don't have to buy it twice.  And I use it for Find My as I do misplace one or both phones occasionally. 

Prior to iOS17, turning off iCloud completely fixed the issue.  This is not an iCloud or Facetime (something

I have turned off) issue.  It is a forced change in iOS17. 

I suspect (can't prove) that Apple turned airplay back on (if you had it off as I did) to accommodate the new handoff feature.  I updated both phones and made zero changes.  Spotted the calls being shared between the phones.  Looking through settings found the airplay turned on.  I suspect this is what caused the issue and until people who actually have 2 phones (and are NOT sharing their ID "with others") complain, they will realize they stepped on something.

I know this is a place to look for help - which is why I came to this thread - HOPING someone had found a solution.  I am just amazed at the number of people who offer an opinion about something they aren't even participating in to understand WHY IDs are shared - legitimately.  The assumption is we are idiots for doing so!!!

Unfortunately, no solutions here - yes, I have already sent my feedback to Apple.