Apple tvOS 17 No Sound

Same for me. Updating to 17.2 and then unplugging AppleTv fixed all my problems

On with Apple Support. They had me go to Settings on my Samsung TV -> General -> external device manager -> Input Signal Plus and un-check the input that Apple TV is on. This did not work.

I then “reset and update” my Apple TV back to factory settings. That did not work immediately. While we were on the phone (about 20 mins in) it just started working randomly. It’s delayed for sure compared to the way it was. Like i’ll open an app and audio takes like 1.5s to come in. At least it works.

I am not a fan of Apple support. Lot of back and forth. Like it’s not our job as consumers to troubleshoot these things. It’s their job to make products that work correctly and troubleshoot reported issues. We are busy.

I am having the same issue with my Bose Soundbar 900. Switching any streaming app or Tv source breaks the eARC connection. Either, I have to tell the TV to re-establish the eARC connection or yank the power to everything. This started right after I upgraded to IOS17. Oh, and my Bass module started bunging, too. That has since subsided, because I yanked the power. Way to go Apple.

Definite issues with tvOS 17. Maybe I’m one of the few that still use multiple room audio, but the upgrade totally locked up my full network of ATV 4K’s from receiving audio from both iTunes and Apple Music Preview from my PC’s. I proved it by hooking up a 4th gen HD ATV that still had tvOS 16 installed. Absolutely no issues. I escalated to Apple CS and they seem to be aware of the multiple bugs with the latest release. I wouldn’t mind so much if I could restore back to tvOS 16, but as we all know that’s not really an option. Hopefully, they work some of this stuff out with the next release. Terribly frustrating.

Same problem here. Lg C2, Sonos Arc + era 100 + sub 3 and atv Gen 3 ethernet..

the only way to get a 5.1 is to « force » it and disable Atmos. What a shame.

Everything else works perfectly with my Tv and my Sonos (5.1, Atmos etc…). So my Atv is off untill next update. Very very disappointed by Apple though I am (was?) a fanboy..

My solution in the end was what someone else suggested. I put a smart plug on my TV and when the sound goes out, I cut power to the TV and turn it back on (Apple TV stays on) and sound works again.

It's wedging something on the Samsung TVs.

I'm running the 65" Class Q90R QLED Smart 4K UHD TV (2019) -- QN65Q90RAF

Yesterday I configured a smart plug on the TV outlet so that I can toggle the wall power to it from my iPhone.

Powering off only the TV completely for 15-20 seconds corrects the issue until it recurs.

This is honestly making me consider buying another 4k streaming device as a backup to use until this is corrected. Never an issue with any content right up until this update. Very frustrating....

Same. But my Tv is a LG series not Samsung.

Like most i’ve got a Sonos Soundbar sistem. If The problem is software, and I think so, we have to wait Apple to repair The issue, because I tried to change port, cables and settings but nothings worked!

sorry for my bad English!

The only solution I have found is to reboot the Apple TV and my Samsung TV - that fixes it for a while. Definitely an iOS 17 issue - nothing like this happened prior to iOS 17.

still a problem for me with 17.1. only stereo works. dolby 5.1 produces crickets

@ZeGregy Unplug your TV and plug it back in. This should fix it for a time.

I've given up on trying to fix this issue by toggling from Best Audio (Atmos-enabled) to 5.1 or stereo and back. I put two HomePod minis in front of my TV, and when I start up my system, I set my Yamaha CX-A5100 preamp to a fairly loud volume. Then I use the tvOS control center to select the HomePod minis as well as keeping the main speakers "on".

It can take anywhere up to a half an hour before the sound suddenly becomes noticeably louder, which is the sign that the Apple TV has started transmitting sound to the main system again, and I can turn off the HomePod minis. Until the next day, that is.

I had the exact same thing yesterday, but prior to me upgrading to IOS17. No sound on any apps from Apple TV, but sound worked on Samsung TV apps (meaning, Hulu on Apple TV had no sound, Hulu app on my smart TV did have sound). I updated to IOS17 and problem persisted.

I talked to Apple Support twice, first time said it was a known issue with my Sonos, but Sonos support ran a diagnostic and there was no issue, and the second Apple Support Call we were able to get sound to my airpods, but not output to the speaker. We both thought I had a bad soundcard and I scheduled a Genius bar appointment for today. Before walking out the door, I tried Apple TV again and works fine. Looks like it was a one day blip.