Blink security app - notification sound changed since IOS 17 update

I just updated my iPhone 13 to IOS 17. Since the update the Blink security app notification sound changed and now is very quiet. I went to Settings/Notifications/Blink and the only option is Sounds with an on/off button - no way to change sound or increase volume.


I notified Blink and their Customer Support said to contact Apple. I told them this is not my singular problem but is a Blink problem. No go, they keep pointing at Apple.


Looks like we have a circular firing squad...


Any help anyone could offer would be appreciated.


Thanks in advance!

iPhone 13, iOS 17

Posted on Sep 20, 2023 9:04 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 10:48 AM

My specific problem has been that since upgrading to IOS 17, ALL of my app notification sounds changed to a short, low volume "blip" sound, not just Blink. Today, after trying to change a few settings, all my notification sounds returned, and Blink now sounds like a more substantial "beh-roop" sound (kinda like a thick liquid drop). Not exactly sure what specifically fixed the problem, but here's what I did in case you wanted to try.


I double checked all the usual suspect Notifications and Sounds & Haptics settings to make sure they were set correctly and found nothing wrong. Then in Sounds & Haptics, I changed the ring tones for Text Tone and New Mail, and then set them back to default in order to test the ringtones and hopefully reset them. Then I went into Notifications and into the various individual apps whose notification sounds were not working correctly and changed their tones and then set them all back to default. I think the last app I changed was the Mail (Safari) app's sound under Notification, Customize Notifications, selected my mail provider's account name under Accounts, and noticed my Alerts setting was toggled off and I toggled that back on. Within a few minutes I received both an email and Blink notification that sounded normal. Again, I'm not sure what specifically fixed the problem, but in my case, it seems it may have been resetting the apps whose notifications were sounding distorted and turning on the Mail app's Alert on-off toggle that had been turned off during the IOS 17 install.


Your mileage may vary.... Good luck.

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404 replies

Nov 19, 2023 5:32 AM in response to Glenvis

I just updated my iPhone the other day, on Saturday morning it was working, then as the late afternoon wore on, I noticed that sounds for my notifications had changed , even my ringtone changed, after several hours I got most fixed except Blink, I glad I found this forum , that I am not the only one having issues with the Blink App, I need to get fixed right away or switch back to Samsung or some other android device, I need to get those Blink notifications, I need to hear it , especially at night!

Nov 21, 2023 1:44 AM in response to stephhelp

Well there’s been more recent iPhone updates (currently vs 17.1.1) yet Apple still hasn’t addressed this problem..So I’m beginning to wonder if this isn’t intentional in an effort to steer people toward Apple Security Camera products and away from Amazon products (Blink, Ring, etc.)..


On more than one occasion I’ve posted to Product Feedback - Apple

and I also question whether this link is even monitored…

Nov 24, 2023 2:48 PM in response to Dbattmann

I had planned to buy 2 more blink cameras this Black Friday, obviously I didn't.

I have told all my friends and neighbors with iOs17 iPhones that if they buy Blink cameras they will not hear the motion detection notifications, so what are Blink cameras for?

Blink can fix this with 10 lines of code, but they don't want to. What else can we expect from them?

I think we have been caught in the middle of a trade war between Apple and Amazon.

Nov 27, 2023 11:32 AM in response to Meddlingkid2

Hello~ I have 9 cameras set up at present. I don’t care if Blink runs their business into the ground which they are bound to do with such poor customer support and service. I have posted my workaround several times and on several threads but no one seems to bother to read only tack onto the end of it. I grow weary of the arguing, finger pointing, complaining and sarcasm from those who never seem to appreciate being helped by a volunteer for absolutely nothing.


~Katana-San~

Nov 27, 2023 12:23 PM in response to Katana-San

now that it is determined that Apple upgrade is the problem there is a bigger problem, because Blink is not doing anything about it. Nobody is going to get rid of their iPhone, but they will get rid of their cameras for another brand. Just seems like Blink is raising their hands as champions in this situation I believe me if they do not rectify the problem with Apple they have a big problem

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Blink security app - notification sound changed since IOS 17 update

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