Blink security app - notification sound changed since IOS 17 update

I just updated my iPhone 13 to IOS 17. Since the update the Blink security app notification sound changed and now is very quiet. I went to Settings/Notifications/Blink and the only option is Sounds with an on/off button - no way to change sound or increase volume.


I notified Blink and their Customer Support said to contact Apple. I told them this is not my singular problem but is a Blink problem. No go, they keep pointing at Apple.


Looks like we have a circular firing squad...


Any help anyone could offer would be appreciated.


Thanks in advance!

iPhone 13, iOS 17

Posted on Sep 20, 2023 9:04 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 10:48 AM

My specific problem has been that since upgrading to IOS 17, ALL of my app notification sounds changed to a short, low volume "blip" sound, not just Blink. Today, after trying to change a few settings, all my notification sounds returned, and Blink now sounds like a more substantial "beh-roop" sound (kinda like a thick liquid drop). Not exactly sure what specifically fixed the problem, but here's what I did in case you wanted to try.


I double checked all the usual suspect Notifications and Sounds & Haptics settings to make sure they were set correctly and found nothing wrong. Then in Sounds & Haptics, I changed the ring tones for Text Tone and New Mail, and then set them back to default in order to test the ringtones and hopefully reset them. Then I went into Notifications and into the various individual apps whose notification sounds were not working correctly and changed their tones and then set them all back to default. I think the last app I changed was the Mail (Safari) app's sound under Notification, Customize Notifications, selected my mail provider's account name under Accounts, and noticed my Alerts setting was toggled off and I toggled that back on. Within a few minutes I received both an email and Blink notification that sounded normal. Again, I'm not sure what specifically fixed the problem, but in my case, it seems it may have been resetting the apps whose notifications were sounding distorted and turning on the Mail app's Alert on-off toggle that had been turned off during the IOS 17 install.


Your mileage may vary.... Good luck.

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404 replies

Dec 5, 2023 6:29 AM in response to madonna261

madonna261 wrote:

Sounds like we all have the same issue with Blink, after downloading the new iOS I lost my normal Blink alert! I went to the Verizon store and they just looked like I was crazy, I live alone and rely on Blink security. This little quiet ding is not going to work....Hey Apple, what's the deal????

Blink could fix this if they wanted to. The Ring app has used it's own tone options for years.

Dec 5, 2023 8:47 AM in response to Glenvis

I have an older Iphone 8 and an 2017 Ipad 9.7 which are updated as can be (16.7.2). Therefore I am not sure what the 17.x.x whatever is the problem. This all started when the Blink app changed on my Ipad recently, which makes me suspect the problem is on the Amazon side. Something Amazon did in their coding screwed things up. I have 19 cameras in 3 locations and many $$$ invested...both Amazon and Apple should put their best and brightest on this asap. I'm grandfathered, but if you are paying time to yell at both ends to have this addressed. Their respective reputations and future sales are riding on this... at least for me.

Dec 11, 2023 2:24 PM in response to Katana-San

The update only allows one to change the default notification sound. We really need to be able to set a sound for each and every different app. It’s a pain having the same sound for Reddit, Blink and say your banking app. Apple blames the app software engineers and vice versa, but Apple needs to allow or insist this feature is utilised in each app. This should have been resolved years ago.

Dec 20, 2023 1:20 PM in response to Glenvis

Well I have a news! Android and ios play the exact same sound in new blink update. And costomer service and developers are dumb as rock. They don't know what they are talking about. They develop the app and assign this dumb notification to that. After amazon acquired blink, they are following the path to total collapse very well.

Dec 27, 2023 12:22 PM in response to Glenvis

Hello ~ I have followed this extensively from the beginning. I contacted Blink again today and their response was very different than last time. Last time they completely denied everything but this time they said they were working with Apple towards a resolution. I am just fed up with whoever is at fault!! 🤣🤣 Funny not funny. I am back to carrying two iPhones which is not ideal. I happen to agree with Tony9642 at this point. I also spoke with Apple and worked with a very nice technical support person but no joy. We could find no way to change the default alert as I was able to do a while back. I have a large investment in my blink systems and I am looking for something else now as I just need to feel safe….you know?? I don’t think that is too much for us to ask from a security system. Back to wait and see everyone….


~Katana-San~

Dec 27, 2023 12:40 PM in response to Katana-San

Mine worked right after the 17.2 update, as well. My default notification sound is still set for Tritone. Now it seems that Blink has chosen their own sound for us ios users. I'm just accepting it & trying to teach the new sound less audible chord sound to my dog Lady that can hear a pin drop & new the old sound. She was so happy to get it back for a minute. Thankfully she seems to understand that there's a new sound for our cameras yet again.

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Blink security app - notification sound changed since IOS 17 update

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