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HomePod OS 17.0 asking to accept terms & conditions

I have updated original HomePod pair to OS 17.0, my Apple TV to tvOS 17.0 and my iPad to iPadOS 17… when I ask Siri to play a radio station on my HomePod it starts to say it is playing via TuneIn but then states that I need to accept Apple Music terms and conditions on all devices. I logged out of iCloud on the iPad, rebooted and then logged back into iCloud but it did not prompt for any new T’s & C’s. I cannot logout out of tvOS (logout button is greyed out) because it is the only Apple ID logged in on the Apple TV. I’m stuck. How do I accept apple T’s & C’s? I also have an iPhone 13 still on latest iOS 16.x and a couple Mac’s. I have not yet upgraded to new home architecture in Apple Home on iOS.

HomePod

Posted on Sep 20, 2023 9:29 PM

Top-ranking reply

jrabenson

Level 1

13 points

Posted on Oct 2, 2023 1:10 AM

Ok, Apple - if you are listening - please reset your terms and conditions to apply to all devices when it's main user appleId accepts on any single device.

I'm not sure what did it exactly, but I forgot about my appletv device. It was also upgraded to V17. While everything worked everywhere and I never came to a terms and conditions page, I did 2 things last night: Managed to get my wife connected (is this new? Settings -> Users and Accounts -> additional Users), and went to the music app in the apple tv and just played something. One of those worked. Seems good today.

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Similar questions

62 replies

Oct 20, 2023 12:36 PM in response to Please_Help_Us_by_fixing_this

The pair and unpair thing worked! Thanks!

miiko

Level 1

8 points

Oct 29, 2023 2:47 AM in response to marc-antoine224

Ditto !! Same issue. I’ve been unable to play music on my HomePod system for a month now🙃. A refund would be awesome.

miiko

Level 1

8 points

Oct 29, 2023 4:11 AM in response to Voxmage

This worked!!!!!

Nov 9, 2023 12:25 PM in response to Please_Help_Us_by_fixing_this

Yes I accept on all my devices

E000R

Level 1

14 points

Nov 15, 2023 1:08 PM in response to svetla194

> It happens after changing your Apple ID password.

In my case, there had been no password changed. I think either the Apple TV or the HomePods auto updated and that triggered the issue.

cwgannon

Level 1

0 points

Dec 16, 2023 8:59 AM in response to Please_Help_Us_by_fixing_this

Completely asinine. At least tell me which devices need to accept the new terms.

Dec 20, 2023 6:19 PM in response to Please_Help_Us_by_fixing_this

Just unmarked “family share” option in you iPhone subscriptions page, or make sure Terms and Condtions are accepted in all family devices.

DavidAQ

Level 1

12 points

Dec 25, 2023 5:48 AM in response to Paisleyklk

Yes, that was a problem I was having all of a sudden, and didn't know where to go to approve terms and conditions. I never go to music on appletv but I tried it, played a song, problem solved.

steele34

Level 1

8 points

Dec 25, 2023 11:32 AM in response to kaltat27

Thank you! I’ve been trying for 3 days to find this mysterious agreement! Bringing it up on my Apple TV seems to have worked.

Apple, I hope you’re paying attention to all the frustration.

Kco-29

Level 1

8 points

Dec 27, 2023 11:56 AM in response to kaltat27

Thank you! This did it for me. I didn’t not want to go through the process of pairing and unpairing.

brucejo

Level 1

0 points

Jan 6, 2024 12:35 PM in response to jrabenson

Apple doesn’t listen to anyone and that is why their products are so bad these days.

Jan 28, 2024 10:12 PM in response to amicol63

Thank you!! I was so frustrated by this seemingly infinite loop of annoyances.

Mar 15, 2024 4:55 AM in response to kaltat27

This fixed it for me. Thank you so much!

sacha105

Level 1

8 points

Mar 16, 2024 4:25 AM in response to E000R

Totally agree with you, I am surprised how Apple go so down in user experience, this is a joke and completely against visions of good apple

mattymil

Level 1

8 points

Mar 17, 2024 1:18 PM in response to Please_Help_Us_by_fixing_this

I’ve had this happen twice. Both times opening Apple Music in one of my Apple TVs and accepting the agreement addresses the issue for all 8 of my devices.

HomePod OS 17.0 asking to accept terms & conditions