Mac is shutting down and partially restarts with red apple

As i was deleting e-mails my Mac desktop shut down. When it restarts, it has a red apple appears. The loading line appears, in red as well, below the apple, loads 3/4 of the way and shuts down again. It does this over and over until I unplug my computer. I did receive an e-mail last night that said to open in dropbox. It was open in my preview window but I did not open it in dropbox, I figured it was a virus. Sine it won’t fully restart, I can’t try any troubleshooting.


Thanks

iMac 21.5″, macOS 10.13

Posted on Sep 21, 2023 6:34 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac is shutting down and partially restarts with red apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.