Memojis disappeared after iOS 17 upgrade

I just upgraded to iOS 17 and now my memojis have all disappeared. I checked for how to get them back and found a process that involves the App Store button that SHOULD be next to a camera icon when I open my messages app. Neither the camera nor the App Store icon appears. Without these, I can't proceed to the next steps. I tried looking in Settings to see if I just needed to enable a keyboard, but there was nothing there to enable.


I downloaded a memoji keyboard from the App store, but it's clunky to use - not seamless like the memojis I used to have. How can I get them back?

iPhone XR

Posted on Sep 21, 2023 6:53 AM

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Posted on Sep 22, 2023 2:40 PM

In new message hit happy face icon by the space bar, Hit "show Stickers", scroll action bar at the top to the right, hit memoji icon and the personalized faces show up. Very complicated compared to the old way. Liked that much better.

490 replies

Nov 5, 2023 9:41 AM in response to tmeg

To get “Memojis Back” or to “Access Memojis” go to messages and without writing a message push the emoji next to the spacebar you have to be on the (English Keyboard) now you see search emoji, frequently used, and all the emojis, etc.

(just making sure we’re on the same page) now, if you see all that and we’re on the same page, in frequently used, you should have the stickers icons it’s gray and black and no color(bottom, right-hand corner) push it, and now, you should see some stickers you made if you made any, and you see the stickers icon above those, in the same line of icon’s scroll until you see your Memojis👍🙂

I imagine it should work in any language keyboard, but not in the other ones has to be English or your language. I’m guessing at that, but English for sure. GOOD LUCK🤞

Jan 31, 2024 1:09 PM in response to singlefisch55

I couldn’t find my Memojis either. I have come back here several times over the past few days thinking that I missed a step, but I finally figured it out. The emojis/memojis are all in alphabetical order and since I have so many stickers, I didn’t find the memojis right away. However, all of my previous Memojis that I made are gone. In order to use Memojis now you use the camera to photograph your face while you’re moving and making different faces. It isn’t a snapshot as before, but a recording. So you have to start over with all new Memojis. You have control over the amount of time you record your photo, which is shown in clip art style as before. But now you choose your own expression. And you can save it. 


This is how I did it. 

-Open the texting app

-hit the plus + sign on the left of the conversation box

-go to the bottom of the list and hit “More” which will take you to larger pictures of the emojis. 


The emojis/memojis are in alphabetical order and Memojis are in the M’s. It will be obvious to those who don’t have a million stickers. The icon for memojis is still the same. Open Memojis and follow the will picture instructions on how to record yourself as a Memoji. Make sure to save it if you like what you have. Good luck.

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Memojis disappeared after iOS 17 upgrade

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