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Memojis disappeared after iOS 17 upgrade

I just upgraded to iOS 17 and now my memojis have all disappeared. I checked for how to get them back and found a process that involves the App Store button that SHOULD be next to a camera icon when I open my messages app. Neither the camera nor the App Store icon appears. Without these, I can't proceed to the next steps. I tried looking in Settings to see if I just needed to enable a keyboard, but there was nothing there to enable.


I downloaded a memoji keyboard from the App store, but it's clunky to use - not seamless like the memojis I used to have. How can I get them back?

iPhone XR

Posted on Sep 21, 2023 6:53 AM

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Posted on Sep 22, 2023 2:40 PM

In new message hit happy face icon by the space bar, Hit "show Stickers", scroll action bar at the top to the right, hit memoji icon and the personalized faces show up. Very complicated compared to the old way. Liked that much better.

490 replies

Sep 29, 2023 10:02 PM in response to singlefisch55

Found the right one … EmojiMe. Not as happy a discovery as I anticipated. A permission box popped up requesting full access which could include your address, credit card number, or whatever else you may have typed in the past. Nope! Really not a fan of this developer now (similar to Bitmoji), even though the mages are Much better than Memoji. Anyone know a reliable way around this? If not, sayonara EmojiMe. 👋🏼

Sep 30, 2023 10:33 AM in response to aly85

Maybe a lot depends on the model iphone you have. I don’t have the latest ( SE second generation) I have really liked it. It meets my needs. It takes great pictures and videos and does everything I need. I am retired so I don’t want to pay thousands for the latest phone. Was this latest glitch planned obsolescence?

The weird thing is that my Memoji appears on my Apple Watch, I just can’t do anything with it. It just appears.

Oct 2, 2023 6:18 PM in response to singlefisch55

Did you read the previous texts? It may vary by iPhone model but I was able to find mine on my old SE second generation.

I opened the message app. To the left of the dialogue box there is a (+) sign. Hit it and scroll to stickers. At the box is a horizontal line of options. If you scroll across, you should see the emoji symbol. When you click it, it should bring them up. Hope this helps.

Memojis disappeared after iOS 17 upgrade

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