Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro does not recognise Apple USB-C to USB adaptor

Help please!


I am trying to download photos from my camera, I bought a USB-C to USB adaptor and when I connect my camera, it does not show up - it's like nothing is connected.


I have tried restarting, changing the port but nothing is happening! I actually bought and returned another adaptor but thought it was faulty, so went out and bought an Apple adaptor and still nothing!


I have a MacBook Pro 13. inch, M2.

MacBook Pro 13″, macOS 13.5

Posted on Sep 21, 2023 12:27 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2023 12:43 PM

Spells74 wrote:

Help please!

I am trying to download photos from my camera, I bought a USB-C to USB adaptor and when I connect my camera, it does not show up - it's like nothing is connected.

Where exactly are you looking for it?

Also, make sure your camera is set to mass storage or transfer mode per its own instructions.


Try opening either the Photos App, or Image Capture.

click here ➜ Transfer images in Image Capture on Mac - Apple Support



Similar questions

7 replies
Sort By: 
Question marked as Top-ranking reply

Sep 21, 2023 12:43 PM in response to Spells74

Spells74 wrote:

Help please!

I am trying to download photos from my camera, I bought a USB-C to USB adaptor and when I connect my camera, it does not show up - it's like nothing is connected.

Where exactly are you looking for it?

Also, make sure your camera is set to mass storage or transfer mode per its own instructions.


Try opening either the Photos App, or Image Capture.

click here ➜ Transfer images in Image Capture on Mac - Apple Support



Reply

Oct 2, 2023 4:38 PM in response to racer-128

racer-128 wrote:

Having the same problem. Displays error that it cannot connect to camera. The error is also covered on other forums as well. In addition, the error didn't occur until Sonoma OS using Nikon Webcam Utility 1.1.0.



Your complaint does not match the title of this thread, a dead give-away that you did not post in the right place.


To get the attention your issues deserve, please start a new discussion, and give it a distinctive title to attract readers who might have knowledge on this subject, such as

"using Nikon Webcam Utility 1.1.0. not working under Sonoma"

Reply

MacBook Pro does not recognise Apple USB-C to USB adaptor

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.