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User profile for user: TrashPanda01
TrashPanda01 Author
User level: Level 1
51 points

Itunes 12.8.3.1 will not sync with iPhone on ios 16

I have a 2015 Macbook Pro on High Sierra. My iPhone 12 Pro is on ios 16.6.1. When I plug the phone in, iTunes states a software update is needed. When I click on “install” another window opens up and says it can’t due to a “network problem.” This seems to be a common problem and none of the solutions posted have worked. Might have found a solution on this forum: https://apple.stackexchange.com/questions/461301/mac-os-10-13-6-and-newer-mobile-devices-not-working-with-itunes-12-8-3-1-mobiled


But before trying this, has anyone on this forum tried it? The caveat is that you will not be upgrading your OS. It appears like a problem with the MobileDeviceUpdater app. Have talked to Applecare and searched with no luck until now.

Posted on Sep 21, 2023 1:56 PM

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User profile for user: sunestik
sunestik
User level: Level 1
0 points

Oct 30, 2023 7:13 PM in response to TrashPanda01

I have just managed to do so on my late MacBook pro 2013 masOS High Sierra 10.13.16 to my surprise. I did try before but was not successful. This time I put my laptop to recovery mode and repaired the HD.


Repair a storage device in Disk Utility on Mac – Apple Support (UK)


It took a while but after the restart I was able to update the iTunes. Again it took a while. Then I managed to upload a big playlist in iTunes.


Good luck

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Itunes 12.8.3.1 will not sync with iPhone on ios 16

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