NOT seeing iphone SE (2020) since iOS 17 update in Itunes 12.8.3.1 under MacOS HIGH Sierra

Contrary to statements made by apple when upgrading to iOS17 that it will work on High Sierra with Itunes 12.8, Itunes no longer sees the Iphone since upgrade to iOs17.

A software update is required but cannot be accomplished; I get message that

"can't download the software because of a network problem" I have fast cable ...

How can this be sorted please? Weirdly, the PC community appears to be spared from such issues and able to work with far more backdating Itunes versions but loyal apple customers are suffering...



iPhone SE (2nd generation)

Posted on Nov 29, 2023 12:31 AM

Reply
Question marked as Best reply

Posted on Dec 5, 2023 2:43 PM

i think i just found a solution,


i googled and found this post:

Is iOS 17 compatible with itunes 12.8.2.3… - Apple Community


which pointed to this post:

https://apple.stackexchange.com/questions/461301/mac-os-10-13-6-and-newer-mobile-devices-not-working-with-itunes-12-8-3-1-mobiled/


i followed the instructions,


i downloaded xcode 15 from

Xcode 15 - Apple Developer

or

https://developer.apple.com/download/all/?q=Xcode


i unzipped it, went to show package contents, and navigated to:


Contents/Resources/Packages/MobileDevice.pkg


and ran that package, as the instructions stated.


i quit itunes, unplugged the phone, reopened itunes, plugged the phone in, and now it's there.


iphone 12 mini on ios 17, early 2013 retina macbook pro on high sierra 10.13.6, itunes 12.8.3.1





5 replies
Question marked as Best reply

Dec 5, 2023 2:43 PM in response to theulli

i think i just found a solution,


i googled and found this post:

Is iOS 17 compatible with itunes 12.8.2.3… - Apple Community


which pointed to this post:

https://apple.stackexchange.com/questions/461301/mac-os-10-13-6-and-newer-mobile-devices-not-working-with-itunes-12-8-3-1-mobiled/


i followed the instructions,


i downloaded xcode 15 from

Xcode 15 - Apple Developer

or

https://developer.apple.com/download/all/?q=Xcode


i unzipped it, went to show package contents, and navigated to:


Contents/Resources/Packages/MobileDevice.pkg


and ran that package, as the instructions stated.


i quit itunes, unplugged the phone, reopened itunes, plugged the phone in, and now it's there.


iphone 12 mini on ios 17, early 2013 retina macbook pro on high sierra 10.13.6, itunes 12.8.3.1





Dec 19, 2023 8:35 PM in response to allenying

Thank you, Allenying.


I have a huge music library on my late 2012 iMac and I prefer to back up and to transfer my music to my iPhone manually and found that iOS 17 on my iPhone 14 Pro and iPhone 15 pro did not play nice with iTunes on high sierra.


Was getting more and more frustrated with the “can’t connect to server…“ message when it said iTunes needed to download software and update to be able to connect my phone15 pro.


i was initially hesitant with the idea of playing with Xcode and mucking with the system libraries but the instructions as described in the links are straight forward and didn’t really require much on my part at all.


I’m very happy now that iTunes can see my iPhone 15 pro and I can backup and transfer music again from my iMac.

👍🏻🙏🏻😊


I remember this step of being prompted to download software updates for iTunes to see my new iPhones previously and it always went smoothly so I’m very disappointed with Apple that this step has not worked this time around and we have to resort to workarounds.

NOT seeing iphone SE (2020) since iOS 17 update in Itunes 12.8.3.1 under MacOS HIGH Sierra

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