Third Party
I receive third party emails but after I read the email it is lost. It does not go to old mail or trash.... Why does it do that and can it be fixed...?
iPad Pro (6th generation)
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I receive third party emails but after I read the email it is lost. It does not go to old mail or trash.... Why does it do that and can it be fixed...?
iPad Pro (6th generation)
wddsparky aid:
"Sorry....I receive third party emails ... ON AOL...but after I read the email it is lost. It does not go to old mail or trash.... Why does it do that and can it be fixed...?"
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AOL App Password:
Sometimes, mail server syncing becomes and issue (particularly after installing an update), which is what an app password is intended to fix: So, try an AOL app password. Go Here: Create and Manage Third-Party App Passwords - AOL Help
wddsparky Said:
"Third Party: I receive third party emails but after I read the email it is lost. It does not go to old mail or trash.... Why does it do that and can it be fixed...?"
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Use a New App Password:
Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). For example, you'd go here for gmail: Sign in with App Passwords - Google Account Help - Google
Sorry....
I receive third party emails ... ON AOL...but after I read the email it is lost. It does not go to old mail or trash.... Why does it do that and can it be fixed...?
Third Party