Third Party

I receive third party emails but after I read the email it is lost. It does not go to old mail or trash.... Why does it do that and can it be fixed...?

iPad Pro (6th generation)

Posted on Sep 21, 2023 7:57 PM

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3 replies

Sep 21, 2023 8:36 PM in response to wddsparky

wddsparky aid:

"Sorry....I receive third party emails ... ON AOL...but after I read the email it is lost. It does not go to old mail or trash.... Why does it do that and can it be fixed...?"

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AOL App Password:

Sometimes, mail server syncing becomes and issue (particularly after installing an update), which is what an app password is intended to fix:  So, try an AOL app passwordGo Here: Create and Manage Third-Party App Passwords - AOL Help

Sep 21, 2023 8:10 PM in response to wddsparky

wddsparky Said:

"Third Party: I receive third party emails but after I read the email it is lost. It does not go to old mail or trash.... Why does it do that and can it be fixed...?"

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Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). For example, you'd go here for gmailSign in with App Passwords - Google Account Help - Google

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Third Party

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