Wi-fi stopped working after upgrading to iOS 17.0.1

I am having trouble with my internet connection since downloading the latest iOS update 17.0.1. I am only able to access the internet through cellular data. My other devices are working on the wi-fi network normally. This issue began immediately after installing the update.

iPhone 11, iOS 17

Posted on Sep 21, 2023 9:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2023 10:19 AM

Update: I updated the software to 17.0.2 and still experiencing the same issue. One workaround I found is that my iPhone 11 will only connect to the wi-fi network (WPA2) when turning off the “Private Wi-fi Address” setting. I hope this issue gets addressed in a further update.

133 replies

Nov 5, 2023 10:10 AM in response to ssc0312

After update to IOS17 my phone refuses to use internet via wifi and is extremely slow via 5G. Devices connected to the wifi system are being recognised and can be used for airdrop. I used wifi in several locations with different routers. It makes no difference which router it is connected to. My ipad and other iphone function perfectly as does the iphone of my wife.

The routers cannot be the problem. The 5 G system also not.

the 5G connection is throttles down soo much that regular apps like tiktok instagr facebook time out and refuse to function.

only by using safari I can receive something. My Whatsap continues to try to connect.

Nov 18, 2023 6:13 AM in response to ssc0312

I am struggling with all my apple devices (iPhone 13, IPad Air, Mac Book) since the upgrade. Right now, I need to use my Mac Book for my business, and it won't connect to Wi-Fi. APPLE PLEASE FIX THIS. I also need my phone for gig work and I am losing money daily because the phone doesn't stay connected to Wi-Fi. Thank goodness I have a windows pc with an ethernet connection.

Dec 15, 2023 8:08 AM in response to ssc0312

Apple still try and deny there is an issue.


Lesson Learned. Will never update IOS ever again until at least version 3 as it’s too buggy.


I’m typing this message on my old iPhone 8 on iOS 15 as my new phone is now unusable on IOS


I have 150mb internet.


iPhone 8 Pro on iOS 15.6.1 gets full internet speed over wifi


iPad Pro on IOS 16.3.1 gets full speed from wifi


MacBook Pro gets full 150mb speed on wifi


BUT

At absolute best my Primary Phone on iOS 17.1.2 gets 8mb from a 150mb connection but 90-95% of the time it’s useless and won’t work with anything over Wi-Fi


additionally it…


*routinely drops WhatsApp calls

* can’t download emails over Wi-Fi but will over cellular

*routinely fails to connect to any messaging app such as WhatsApp or Messenger

*wont load simple news posts on BBC news app which are simple text plus one or two photos


ive even turned off background refresh for all apps and closed all apps but anything over Wi-Fi simply doesn’t work.


given I’m out of the UK I’ve had to pay £150 for cellular data abroad so my phone will work.


but all the Apple support Aholes still push the issue onto the customer.


thankfully I return to the UK next week and have a new and unused iPhone 14 Pro which was delivered before iOS 17 so I can essentially use that and throw my current phone in the bin.


zero trust in Apple now


own up and fix it you ********* ******** ***** D****bags


Dec 19, 2023 9:32 AM in response to ssc0312

After IOS 17.2 Update all three of Apple iPhones constantly loose WiFi connection every 15-20 minutes! Other family members use 3 Droid phones and none of them have this problem! It’s due to the Apple Update 17.2 ! How and when will Apple fix this ? Thank you ! As I’m struggling to take exams due to this issue and I paid Thousands of dollars! If I fail exam it only due to Apple update causing my WiFi to constantly drop all day every day !

Dec 29, 2023 5:49 AM in response to ssc0312

I don’t much care about WiFi as I have an unlimited plan on my cell service. But somewhere after 16.5, my phone got sluggish and had a hard time pulling up some pages. Shutting off the WiFi corrects this. But I wasn’t even using the WiFi, so what gives. Then when I shut off the WiFi, I get the message that it is turned off until tomorrow. Yet in a couple hours I will find that it has turned itself back on and it is slowing down my phone again. Getting frustrated

Jan 5, 2024 3:48 PM in response to GloryToUkraine

Well, then no wifi when traveling! You would think Apple could support a customer of 30 years when they spend $900 on a new phone and there are connectivity issues due to an upgrade that is supposed to make the device more efficient. The new phone was absolutely worthless on my last business trip. I had to buy an inexpensive Android to be able to communicate with my business associates.

Jan 18, 2024 6:48 AM in response to ssc0312

Same problem with my IPhone 11 ProMax after the update. Apps like IG, FB stop videos in middle or don’t refresh, other apps automatically make me log in every time and don’t remember my login data, my Siri voice changed on its own and even tho I changed it back, it changed it again on it’s own next day?? Some safari sites say can’t load or page can’t be displayed, getting “privacy warning” on my secure personal WiFi - even tho the private address setting is on. So many issues- everyone else in my house have a standard iPhone 11 and have no issues…super annoying and hope Apple resolves these issues soon!!!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wi-fi stopped working after upgrading to iOS 17.0.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.