I'm sure that I am not the only one. After the IOS 17 update was shocked to see that horrible gray call screen. Who in the technical department decided that was a good idea? and also moving all the buttons to the bottom of the screen. Certainly is vey ugly as far a I'm concerned. I know there's no fix for it here, just getting it of my chest.
[Re-titled by Moderator]
Windows, Windows 10
Lenis1 wrote:
Everyone needs to contact Apple directly. I did via phone & https://getsupport.apple.com/
Everyone except those of us who find this to be a non-issue.
Hello ~ There is a way to change each contact if you would like. You can leave your feedback for Apple by clicking on the link below…
~Katana-San~
evan405 Said:
"IOS 17 gray call screen: I'm sure that I am not the only one. After the IOS 17 update was shocked to see that horrible gray call screen. Who in the technical department decided that was a good idea? and also moving all the buttons to the bottom of the screen. Certainly is vey ugly as far a I'm concerned. I know there's no fix for it here, just getting it off my chest."
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Getting Out of a Grey Screen:
Perform a Force Restart: Force Restart iPhone - Apple Support. That ought to take you to a Home Screen when logged back in.
evan405 Said:
"IOS 17 gray call screen: Thanks for your reply. The gray screen problem is only when I make or receive phone calls. The call screen for as long as I can remember has always been black.”
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You are welcome.
Thank you for the followup reply.
Take a Screenshot:
So, what happens when you take a screenshot while on the phone with this grey background? Is the screenshot grey? Or is this the screen you were in when you got the call? Or is is something else?
Allik64 wrote:
As a product owner, I cannot for the life of me believe that Apple thought this through fully. Moving the End Call button as well as rearranging the Speaker, Mute and keypad button (which I use all 3 multiple times per day!) was not well thought out. Do they even survey users anymore? Do they bother to care what actual users want to see or do they have a development team that is just trying to push features out so that they continue to show that they are working on something? Did they do a BCR on this change? Crazy. Seems they have foresaken users in pursuit of their own ideas and don't mind creating pain points for the vast majority.
Apple, at least give us the option to change the layout back.
For the record... yes I have gone to the support feedback page and given them feedback
You clearly haven't read the thread past the first post. You are NOT speaking with Apple on this user to user only forum. Apple isn't here and isn't reading these posts.
The Feedback link has been provided multiple times throughout the thread. Use to provide your thoughts to Apple.
To wrap up ... In IOS 17 it's not possible to change the colour of the call screen for all contacts and for who isn't in the contacts at the same time and not one by one, the create poster add a photo is not scaling the photos but blurring them on the top which is looking terrible, the small round area of the poster showing monograms letters can't be replaced by a small photo showing in the same round area like in IOS 16 ...my feedback
Allik64 wrote:
Lobsterghost CLEARLY didn’t bother to read ALL of my post.
The last line I wrote CLEARLY stated I had already contacted Apple and left feedback. Actually did that prior to my post.
You're absolutely right. I missed the last line and apologize for that. When you posted a note to Apple, which said "Apple, at least give us the option to change the layout back," that is is more what prompted me to comment. Because this is a user to user only forum and Apple isn't here (which has been pointed a number of times), nor do they participate (with the exception of moderators). So asking Apple to do anything here won't get you any result.
The thing that's looking like a bug is the photos blurring on top when you try to scale them both in contact poster and in wallpapers, so I've submitted that as a bug, while the grey default background of the phone call screen that can't be changed and the small images instead of the monograms like in the old IOS 16 submitted as features request
Vicksta61 wrote:
My eyes automatically look to the centre of the screen. Those buttons at the bottom of the screen are annoying and counter intuitive imo.
Tell Apple:
However, as you were trained to look at the center of the screen, in time, you'll get into the habit of looking at the bottom.
rmmarlow wrote:
[ … ] and all the buttons are disorganized.
They've been reorganized.
Honestly I don't even notice a difference from past versions of iOS anymore.
lobsterghost1 is correct; let Apple know of your dissatisfaction at the link below; we are just other users here.
Unicorn-Llama-Mom wrote:
I’ve been looking for others with this problem and a possible solution! When in meetings or other places it’s not appropriate to answer the phone, a quick glance at the screen to view the contact photo was very beneficial. Now gray and with buttons moved I want to just go back to the previous IOS.
There's no way to change the call screen and you cannot go back to the previous iOS.
You know if I owned a software company (which I do by the way), and any forum at all (whether run by my company or not) was blowing up with posts about discontent for one of our design decisions, I would be all over it as a source of valuable marketing and development information. But I take Lobster at his word that the Apple design and development staff have absolutely no interest in what is said here, no matter how heartfelt or how many tens of thousands of people are viewing these posts (as revealed by the view count before this thread was seemingly taken out of search results). So I agree with Lobster 100% you should also be sure to send your feedback through official channels: Feedback - iPhone - Apple. Just keep your comments constructive and sincere and surely Apple will care enough to listen.
ndogg wrote:
Also it’s brighter which hurts my eyes (I’ve become accustomed to full time dark mode and a black background) and, depending how long your calls, might drain the battery quicker.
If you are holding the phone to your ear while on a phone call, your proximity sensor should automatically shut the screen down. Thus no battery drain at all (other than the fact that a call will surely drain your battery far more than a color on the screen). And if you are using bluetooth headphones or the speaker phone, you can turn the screen off while on the call yourself.
Margie61 wrote:
This is a safety issue! My 90 year old mother who has poor eyesight is literally without a usable phone due to this!
Please use the Magnifier and text size Accessibility options to make your Mother's phone easier for her to use.
Accessibility Support - Official Apple Support
Telling just other users why it's an issue for you, just won't get you anything. I gave you a link to share your thoughts with Apple where it just might lead to a change in the future.
iOS 17 gray call screen
