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iOS 17 gray call screen

I'm sure that I am not the only one. After the IOS 17 update was shocked to see that horrible gray call screen. Who in the technical department decided that was a good idea? and also moving all the buttons to the bottom of the screen. Certainly is vey ugly as far a I'm concerned. I know there's no fix for it here, just getting it of my chest.


[Re-titled by Moderator]

Windows, Windows 10

Posted on Sep 21, 2023 9:29 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2023 4:50 PM

As I said the call screen has always been black, incoming or outgoing calls. Now with IOS 17 the call screen is an ugly gray color, with all the buttons that used to be in the middle now moved to the bottom. I'm not even sure if apple now why? I put in a request to apple support and was booked for a midday callback, that was 3 days ago.

294 replies

Sep 27, 2023 2:03 PM in response to evan405

evan405 Said:

"What I've done at the moment is taken a photo of black paper. Then added that as a poster to my most used contacts. The rest can stay gray until apple maybe???? do some update to change it. As one comment said, at least give the option to select a black call screen."

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Great thought! Got some cool pics that I'll put on there myself.


Excellent job troubleshooting!

Oct 4, 2023 8:53 PM in response to Raahuuls

Have also done the same. Will see if they take any notice ??


Totally a different subject. I've notice since the update that my speaker volume on phone calls has dropped down. before I could have the volume level about midway, now I need to have it to the max!!! Have checked in settings and all is okay. Maybe I need to raise a separate title for this ?

Oct 8, 2023 3:05 PM in response to JasonElliott

Screenshots for everyone to see how ugly it is and hopefully someone from apple will see and fix it next update, I was so excited when 17.0.3 came out, I was like … maybe they fixed the grey call screen, to my surprise all the devs did was fix the overheating issue on iPhone 15. Even the background of my screenshots is better lol, good ole black

Oct 9, 2023 2:46 PM in response to evan405

As a product owner, I cannot for the life of me believe that Apple thought this through fully. Moving the End Call button as well as rearranging the Speaker, Mute and keypad button (which I use all 3 multiple times per day!) was not well thought out. Do they even survey users anymore? Do they bother to care what actual users want to see or do they have a development team that is just trying to push features out so that they continue to show that they are working on something? Did they do a BCR on this change? Crazy. Seems they have foresaken users in pursuit of their own ideas and don't mind creating pain points for the vast majority.

Apple, at least give us the option to change the layout back.

For the record... yes I have gone to the support feedback page and given them feedback


Oct 9, 2023 3:26 PM in response to Allik64

Allik64 wrote:

As a product owner, I cannot for the life of me believe that Apple thought this through fully. Moving the End Call button as well as rearranging the Speaker, Mute and keypad button (which I use all 3 multiple times per day!) was not well thought out. Do they even survey users anymore? Do they bother to care what actual users want to see or do they have a development team that is just trying to push features out so that they continue to show that they are working on something? Did they do a BCR on this change? Crazy. Seems they have foresaken users in pursuit of their own ideas and don't mind creating pain points for the vast majority.
Apple, at least give us the option to change the layout back.
For the record... yes I have gone to the support feedback page and given them feedback

You clearly haven't read the thread past the first post. You are NOT speaking with Apple on this user to user only forum. Apple isn't here and isn't reading these posts.


The Feedback link has been provided multiple times throughout the thread. Use to provide your thoughts to Apple.

Oct 10, 2023 4:23 AM in response to evan405

To wrap up ... In IOS 17 it's not possible to change the colour of the call screen for all contacts and for who isn't in the contacts at the same time and not one by one, the create poster add a photo is not scaling the photos but blurring them on the top which is looking terrible, the small round area of the poster showing monograms letters can't be replaced by a small photo showing in the same round area like in IOS 16 ...my feedback

iOS 17 gray call screen

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