iOS 17 gray call screen

I'm sure that I am not the only one. After the IOS 17 update was shocked to see that horrible gray call screen. Who in the technical department decided that was a good idea? and also moving all the buttons to the bottom of the screen. Certainly is vey ugly as far a I'm concerned. I know there's no fix for it here, just getting it of my chest.


[Re-titled by Moderator]

Windows, Windows 10

Posted on Sep 21, 2023 9:29 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2023 7:43 PM

Then tell Apple here:


Feedback - iPhone - Apple


294 replies

Sep 25, 2023 2:22 AM in response to evan405

evan405 Said:

"I don't want to have to create a contact poster for every contact I have. I'm just saying I would like to have the black call receive screen that's been there for years instead of the ugly gray one."

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Assign a Contact Card to All Contacts:

So how many contacts do you have? There may be a way to assign a particular contact-card (fuilly-black, in this case)across all Contacts. Would that suit your needs?

Oct 9, 2023 2:46 PM in response to evan405

As a product owner, I cannot for the life of me believe that Apple thought this through fully. Moving the End Call button as well as rearranging the Speaker, Mute and keypad button (which I use all 3 multiple times per day!) was not well thought out. Do they even survey users anymore? Do they bother to care what actual users want to see or do they have a development team that is just trying to push features out so that they continue to show that they are working on something? Did they do a BCR on this change? Crazy. Seems they have foresaken users in pursuit of their own ideas and don't mind creating pain points for the vast majority.

Apple, at least give us the option to change the layout back.

For the record... yes I have gone to the support feedback page and given them feedback


Oct 11, 2023 9:19 PM in response to evan405

Thanks for posting this evan405, I very much agree. Nice to know there are many of us concerned about what has happened to the call screen we rely on so much. Dark Mode should mean Dark Mode - everywhere in the interface. It's not just an aesthetic issue - I find the lack of contrast between the gray background and text makes it very hard to use my phone in daylight, so I have the brightness up all they way which wastes battery. The call screen buttons being rearranged and all crammed together at the bottom of the screen with lots of wasted empty space in the middle is also difficult for me. I used to be able to confidently press the End Call button at the bottom of the screen when on the go. Now I accidentally press other buttons when walking down the sidewalk in bright daylight when meaning to end a call.

Oct 12, 2023 7:13 PM in response to Patrick Weisser

Patrick Weisser wrote:

LobsterGhost1 - it's not just for a few seconds. It's for as long as the call is active, and it's everywhere, including on the in-call keyboard. At least that's what's happening on my phone. It's also on the Contacts screen. I'm on iOS 17.0.3.

When I speak on the phone, it's up against my ear. And the proximity sensor stops the screen from being on at all. Or, I may be using Bluetooth earbuds, and the screen goes dark and I'm not even looking at the screen. In either case, I don't see the screen, so I'm sticking with my comment it's on the screen briefly as it was designed to be.


Oct 12, 2023 7:16 PM in response to Dogcow-Moof

I use the phone for business and have headphones. I'm often out in the daylight or in brightly lit areas on business calls, and need to navigate the call screen actively during a call to add additional people to calls, and hope I don't hang up on anyone by mistake because the buttons have also changed positions. I don't hold the phone against my head at all, so proximity sensor is not engaged. Aesthetics aside, it is a serious functional issue for me.

Oct 27, 2023 9:29 AM in response to Patrick Weisser

You're making an assumption Apple believes this is an issue? I kind of don't think they think so. And most users are just getting used to the new background color and out using their phones.


Of course, you can certainly share your thoughts with Apple here --> Feedback - iPhone - Apple


As I said, it's just not an issue for me and I have had no issues adjusting to the grey call screen, the new button layout for calls or the grey background for contacts.

Oct 27, 2023 9:23 AM in response to lobsterghost1

Also Lobster, I'm glad this is a non-issue for you, but you likely have better vision than I do. It is very difficult for me to read my display in bright light when a gray background is showing, even with my display brightness turned up all the way. So it's an accessibility issue for me. Dark mode works perfectly for my needs, but I need it to be applied uniformly across the interface.

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iOS 17 gray call screen

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