background hissing sound when i talk into the microphone

people cannot hear me clearly when i call, video etc because my voice is quiet and there is a background hissing sound. I can hear this when i record a voice message. What can i do to correct this?


iPhone 6s, iOS 15

Posted on Sep 22, 2023 9:31 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2023 1:55 PM

Hey there tapps2,


Thanks for reaching out to the Apple Support Communities.


If you're able to hear the same issue when playing back a voice memo recording, this may indicate a possible issue with the bottom microphone on your iPhone.


Check out this link for more details: If the microphones on your iPhone aren't working - Apple Support

If people can't hear you on phone or FaceTime calls
1. Open the Voice Memos app. 
2. Tap the Record button , speak at the bottom of your phone, then stop the recording. 
3. When you play back the memo, you should hear your voice clearly.


From here the best option would be to have your iPhone inspected further for possible service. You can reach out to Apple Support to discuss service options in your region at this link here: Get Support


Take care!


1 reply
Question marked as Top-ranking reply

Sep 26, 2023 1:55 PM in response to tapps2

Hey there tapps2,


Thanks for reaching out to the Apple Support Communities.


If you're able to hear the same issue when playing back a voice memo recording, this may indicate a possible issue with the bottom microphone on your iPhone.


Check out this link for more details: If the microphones on your iPhone aren't working - Apple Support

If people can't hear you on phone or FaceTime calls
1. Open the Voice Memos app. 
2. Tap the Record button , speak at the bottom of your phone, then stop the recording. 
3. When you play back the memo, you should hear your voice clearly.


From here the best option would be to have your iPhone inspected further for possible service. You can reach out to Apple Support to discuss service options in your region at this link here: Get Support


Take care!


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background hissing sound when i talk into the microphone

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