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Apple Watch Ultra 2 VERY dim inside and dark enviroments..

Hello.

I just bought a very expensive Ultra 2 Watch. I am happy with the watch overall, but what totally ruins the experience is it is SO dim inside and in dark enviroments! I can hardly read it. There is no override available and the brightness is set to full. My son has a Series 6 and that is brighter in the same conditions. This cant be real? This so called "ULTRA" is more weak in brightness performance than an older regular Apple Watch. If there is something I HATE it is factory controlled auto stuff like this! We know the watch can be brighter so WHY on earth is it locked to a weak sensor that is WAY to low calibrated? I know its unfortunately not a hardware issue as ALL other Ultra Watch suffer from this ridicolous factory setting. Why can I not disable this auto dim or at least raise the lower minimum brightness. This is a disaster, as I can hardly read the watch in my office and living room where we have low light usually. This is almost a RETURN ISSUE for me! The fact that the user cannot set this setting when I bought and paid for the watch is a disgrace! And for those that reply its working as intended I can see by a search that hundreds of other users complain about this "error". This HAS to be corrected in a software update ASAP!

Apple Watch Ultra 2, watchOS 10

Posted on Sep 22, 2023 12:31 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2023 9:32 PM

Just received my Apple Watch Ultra 2 today and loved it until nighttime. I cannot read my text messages at all because it’s so dim and the brightness feature does not do much. Please re-calibrate!!! This is unacceptable for a Watch at this price.


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611 replies

Sep 23, 2023 3:40 AM in response to LasseK1981

This morning I have noticed a similar problem on a new Apple Watch Series 9, the display dims more than expected if I have the window in front of me and a dark wall behind. The problem seems more noticeable with bright light in front and dark behind. I didn't notice the same problem with my Watch Series 7 after updating to WatchOS 10, so the problem might be only on the Series 9 and Ultra 2 ranges. (I erased the Series 7 last night ready to re-home with my sister so I can't check again).


I'm off to Feedback - Watch - Apple to post a change request!

Oct 26, 2023 7:55 AM in response to dreamburn

Absolutely right if you haven’t already sent in your feedback about the dimming of the Apple Watch Ultra 2 please send in your feedback. Otherwise we’ll get nothing done. This situation needs to be resolved. Keep calling Apple support and complaining.

www.apple.com/feedback please people we all spent over $800 on this watch. Let’s get them to do something about it now.

Jan 19, 2024 6:45 PM in response to LasseK1981

Fellow enthusiasts, let me introduce you to a nifty trick I’ve dubbed the Quantum Photon Replenishment Maneuver. It’s quite simple:


1. First, set your watch’s action button to flashlight mode.

2. Cup your hand over the watch face to create a ‘mini photon echo chamber.’

3. Briefly engage the flashlight for about half a second, then turn it off. Don’t worry, there’s no risk of overcharging, but ensure the light stays on just long enough to activate the process.


Once you remove your hand, you’ll notice your watch springs into a state of ‘heightened awareness’ with the brightness fully restored. Granted, it’s a fleeting fix, but it should buy you just enough time to navigate those crucial moments in the dark.

Oct 29, 2023 3:31 AM in response to LasseK1981

Seems likely that an optimization or new feature is getting worked that inadvertently messed this up. This is not just a WatchOS QA failure. There were a chain of people involved in the release process that “chose very poorly” on this impact.


In the pantheon of notable Apple software bugs over the last 10 or 12 years, this one is well inside the top 1%.

  • we had a 6.2 earthquake a few days ago before the sun came up, shook enough to crack and audibly grind the concrete walls in my apartment. I had my Watch Ultra 2 on, with the default of max brightness. The display was so **** dim I couldn’t see anything on the Watch face, and “Siri set brightness to max” was blocked - no access. Thank God that “Siri turn on the flashlight” worked, although I will note that it took three seconds after the flashlight came on for the brightness to switch from “lame af” to a usable max.
  • While riding a bike through the city on my way home tonight, I couldn’t see the route details on the watch face.
  • When I got home to an only partially lit house tonight, at “maximum user-controlled brightness” the control panel on my watch ultra 2 was dim I couldn’t tell which button was which to locate/ring my iPhone.


Like everybody else who has faced this issue over the last couple weeks, I tried manually adjusting brightness, hunting through accessibility menus to figure out if there was some setting that inadvertently got flipped on, turned the flashlight mode on and off. No dice. Controlling the brightness on my watch is out of my hands, which is a UX felony offense.


After installing and using Lunar to overrride the brightness settings on my MBPs + XDR Pros at work and home, i’m calling out the watchOS team here to provide that same level of access to watchOS developers.


I have no sympathy for the watchOS team on his one. It’s fall in the northern hemisphere, coming up on winter. For probably 80%+ of watch owners the days are getting shorter and darker. Not the time to be darkening “user-accessible max display brightness” when it’s dark, guys.

Sep 27, 2023 7:14 AM in response to dggontan

I haven't tried it with other faces yet. I just looked and it's interesting the night mode so far has only showed up on the way finder face. I just looked at two others and I have Style > Dial Color > Color and Complications but no night mode...

the screwy thing is I would expect it to be available under the settings > display and brightness but no luck.


Seems like the auto dim is only on way finder but I wonder if that affects all the others.


I would agree apple needs to fix this.

Apple Watch Ultra 2 VERY dim inside and dark enviroments..

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