Apple Watch Ultra 2 VERY dim inside and dark enviroments..

Hello.

I just bought a very expensive Ultra 2 Watch. I am happy with the watch overall, but what totally ruins the experience is it is SO dim inside and in dark enviroments! I can hardly read it. There is no override available and the brightness is set to full. My son has a Series 6 and that is brighter in the same conditions. This cant be real? This so called "ULTRA" is more weak in brightness performance than an older regular Apple Watch. If there is something I HATE it is factory controlled auto stuff like this! We know the watch can be brighter so WHY on earth is it locked to a weak sensor that is WAY to low calibrated? I know its unfortunately not a hardware issue as ALL other Ultra Watch suffer from this ridicolous factory setting. Why can I not disable this auto dim or at least raise the lower minimum brightness. This is a disaster, as I can hardly read the watch in my office and living room where we have low light usually. This is almost a RETURN ISSUE for me! The fact that the user cannot set this setting when I bought and paid for the watch is a disgrace! And for those that reply its working as intended I can see by a search that hundreds of other users complain about this "error". This HAS to be corrected in a software update ASAP!

Apple Watch Ultra 2, watchOS 10

Posted on Sep 22, 2023 12:31 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2023 3:21 AM

Hello. Yes you are right- it almost seems like it dosent matter with this brightness slider! And I know the watch can be ultra bright IF you take a flashlight and light onto it. :( I just HATE these factory locked settings where "they know whats best for you!". But this is an essential thing for me to use! What if I was 70 years and had a bad vision! I really cant understand Apples way of thinking here! So I contacted support and they say the best we can do is write this complaint/ request at this feedback page which I did from two email accounts! ;) So PLEASE file a request or hardware issue! I did one on both topics!


Feedback - Watch - Apple


611 replies

Sep 24, 2023 6:51 AM in response to LasseK1981

I just spoke with Apple and they are aware of the issue. On the face of the watch if you hold down the screen to edit the face you will see an Edit button> Tap the Edit button and on the top of the screen there is a option to slide left or right to choose night mode. Once you are in this option use the Digital Crown to scroll it to off.

This will not turn off the auto dim just the night mode where it goes red.


Sep 26, 2023 4:48 PM in response to FSB2105

I found out that this latest Apple Watch update adds a night mode sensor that is a bit of a pain on the Apple model that you and I have. They changed the sensor to auto.


I found out how to turn it off


If you hold your finger on your screen until it pops into edit mode you will have a button that says edit tap on it then you will see at the top of the screen it should say style. If you swipe your finger to the right it will get to night mode.


You spin the crown to select the mode to be off.

Apple is already working on a fix


Sep 27, 2023 7:58 AM in response to LasseK1981

From what I can tell so far the option to turn it off the red night mode is limited to the wayfinder face. I played with a few other faces. And I would agree its pretty dark... It seems the easiest answer would be to turn off the auto dim feature completely or give us the option to do so with the understanding that it will impact the battery. It was a manual thing before and the update to version 10 re-purposed the crown spin to an app function of sorts.



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Apple Watch Ultra 2 VERY dim inside and dark enviroments..

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