You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 15 overheating

Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it.

I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off?

Any advice is appreciated. :)


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Sep 22, 2023 6:04 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2023 10:37 AM

I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...

My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...

935 replies

Oct 2, 2023 3:40 PM in response to Nicktendo93

Based on what you're saying, I would have your phone checked at your Apple Store. I had a 51 minute call on my phone the other night. I lost 2% battery in that 51 minutes and my phone didn't even get the slightest bit warm. Other than the first couple days of indexing the data, I've had NO heating issues using anything on my phone. And I stream music just about every day for no less than an hour at a time, with no heating issues. NONE.

Oct 3, 2023 6:31 AM in response to microbians_hi

And what's your point exactly. You do realize millions upon millions of iPhone 15 models are in the hands of people all around the world. Not everyone has a heating issue. Apple even said the heating issue doesn't effect everyone. No one I know with a 15 Pro is having heating issues. But that doesn't mean there are some who do and if you think I suggested no one does, you're just wrong.


And BTW, I'm not the only one in this lengthy thread who has said their 15 Pro doesn't overheat. There are others out there. So again, what is your point exactly?

Oct 3, 2023 7:34 AM in response to microbians_hi

2885 people over 26 million iphone 14 pro max and 21 million iphone 14 pro equals to 47 million sold last year suppose this year as pre order is less like 1/4 of 47 milion? or maybe 1/12 of 47 million? I don't know how many iphones 15 have been sold till now, anyone knows? Anyway it'd be 1 iphone in 5000 or for the worst scenario 1 iphone in 1500. But maybe I've calculated it wrong maybe hasn't to be considered the iphones sold but the iphones produced...more likely so it'd be much less. You have a 1/1000 chance of being hit by a bus when crossing the street, I've just googled it hopefully it's true


Oct 3, 2023 9:32 AM in response to Ruthy-Roo

Wow just paid Apple $1800. These guys are brilliant are marketing but horrible are delivering quality product. I hope the phone wont blast! I am sure they will come up with some software that will reduce the processing power of the new chip, make it run like iphone 14 speed to avoid over heating. So we pay for iphone 15 but we get iphone 14. LOL!



and why is the back side glass cracking? cheap material!

Oct 3, 2023 9:54 AM in response to Dassio

Maybe read through a thread before just posting to the original poster. Apple has publicly said they will NOT need to reduce the processing power of the new chip. And you can find plenty of videos which demonstrate the back glass is no easier to damage than the phones preceding these new phones. If you want to destroy a phone, it doesn't take a lot of effort. Not with an iPhone. Not with a Pixel. Not with a Samsung. Any phone ensconced in glass can be broken.


It would seem incomprehensible you'd spend this much on a phone and not put it in a good quality protective case? And if you do, you really have little to fear if you accidently drop your phone.


A few pages back are Apple's official words on the topic this thread addresses. You can take your own time to look through the thread.


EDIT: In case you find the posts I reference, I did the research for you:


In a statement to media outlets, Apple is confident that the issue is related to software rather than the A17 Pro chip or titanium enclosure. The company has targeted three possible reasons for the overheating in some iPhone 15 Pro models:

・Apple says iPhones “may feel warmer during the first few days after setting up or restoring the device because of increased background activity.” That’s a fairly common issue with new smartphones but appears to have been exasperated with the iPhone 15 launch.

・Some apps (including Instagram and Uber) that were recently updated to support iOS 17 have been overloading the A17 Pro chip’s CPU. Apple says it is working with affected developers on fixes that are in the process of rolling out.

・A bug in iOS 17 that is “impacting some users” will be addressed in a future software update.

Apple insists that the overheating issues aren’t related to the A17 Pro processor, iPhone 15’s titanium chassis, or its updated internal design. The company also squashed a report from Ming-Chi Kuo that it could limit performance to keep the system-on-chip cool under heavier loads, saying it “will not be lowering the performance of the A17 Pro chip” as part of the planned fixes.

Oct 3, 2023 10:11 AM in response to microbians_hi

Well actually millions from around the word do use this forum. But the reality is people who don't have an issue, rarely hang out on a forum saying how happy they are with whatever they bought. They're just out in the world enjoying their product. The people who post on forums, are most often either confused about something and need help, or they're gruntled and want to vent. Or of course to see if anyone else is experiencing what they are.


Given this is the most visited forum for all things Apple in the world, one would expect this forum to have even more posts from people if this issue affected everyone.

Oct 3, 2023 11:42 AM in response to Ruthy-Roo

This is ridiculous, this thread is called "iPhone 15 overheating", and it seems that 2897 people who have declared on this forum that they have heating and/or overheating problems have to defending themselves from other forum members those who decide within this thread if your problem is real or not, and if this is not enough, there are also some people calling 2897 people trolls... please take a breath and think a second...your behavior with the rest of people we are claiming to have issues is being unfair and unpolite.


All of us who are in this forum like Apple phones, that's why all of us have bought them as soon as they came onto the market, and surely we would all have loved not to have heating problems, but it is a fact that the problem exists, Let's hope Apple fixes it...

Oct 3, 2023 12:49 PM in response to Rulokithor

I was an early complainer on this forum regarding the over heating. It was disconcerting after waiting to upgrade and when I did I was confronted with a hot potato. I typically wait but ordered presale to get it soon. The first week it over heated without me doing anything or anything of note that should cause over heating like a game. Battery life was short and this left me thinking of leveraging the 14 day return policy.


Now into my second week the phone is no longer heating up and the battery life is what I expected. I had apps to update automatically in the background so that may of been the cause and solution. Feeling much better now the phone has stabilized and I don't feel like I am going to be stuck with an early manufacturing flaw.

Oct 3, 2023 1:10 PM in response to Touchstonesteve

Touchstonesteve wrote:

I was an early complainer on this forum regarding the over heating. It was disconcerting after waiting to upgrade and when I did I was confronted with a hot potato. I typically wait but ordered presale to get it soon. The first week it over heated without me doing anything or anything of note that should cause over heating like a game. Battery life was short and this left me thinking of leveraging the 14 day return policy.

Now into my second week the phone is no longer heating up and the battery life is what I expected. I had apps to update automatically in the background so that may of been the cause and solution. Feeling much better now the phone has stabilized and I don't feel like I am going to be stuck with an early manufacturing flaw.

I hope your post helps others as it's great when someone who was concerned comes back to say what happened after a week or so.

Oct 3, 2023 3:45 PM in response to 100clicks

100clicks wrote:

It’s quite interesting to see there’s complaints about ‘iPhone 14 pro max and iPhone 14 Pro overheating after iOS 17 update’, like the overheating problem was related to the new OS rather than the new iphone

That's not so unusual. After every iOS update we often see reports of people saying their iPhone battery is depleting faster or their phone is running warmer than normal.

Oct 3, 2023 5:12 PM in response to Ruthy-Roo

TBH, I never had the overheating issue on my 15 Pro, and never implied otherwise on this thread. The only heat issue that I've had over the past 10 days was the phone getting "warm" occasionally, which isn't a problem.


However, my battery life is still bad. I get around 4:45 on-screen time which is worse than my 4 years old 11 pro max with around 81% battery health. I hope the fix Apple is going to release improves battery life too.

Oct 3, 2023 7:10 PM in response to Ruthy-Roo

One of the challenges of software development is testing.


With a major release like iOS 14, 15, 16, 17, the primary focus is always on new features rollout. While there is significant emphasis on Beta testing it’s never as comprehensive as testing during mass user adoption. Increasing the testing window delays product rollout and that’s not good for staying ahead of the competition.


That’s why Apple has expanded and offered Beta testing to the public.


The subsequent smaller releases will address issues and make it better.


When someone is first in line to buy and use a brand new product, one needs to be aware of this. It will be fixed but have some patience. It’s been only 2 weeks.

iPhone 15 overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.