iPhone 15 overheating

It helps, because people will found this thread and see they are not alone (that is the feeling finally one can get from the unicelular messages that comes for the blind Apple fanboys that lucky of them have a phone without problems), so they will go to Apple in the terms they will take in consideration because this is something to take in consideration, more in a kind of phone is not cheap and must pass all the quality process that looks this hot-warm-phones was passed without not too much care.

That helps. And yes they must take the phone to evaluation or return.

It's disheartening to see the senior members on this forum downplaying people's troubles, and crushing dissent by saying it's not useful sharing the experiences here.

They need to understand sharing experiences is the SOLE PURPOSE of existence of this forum.

Needless to mention there are countries where apple doesn't have it's own stores , and hence returns are nor allowed. Once purchased , you're on the mercy of service centres.

We expect better from Apple.

I cancelled my order for 15pm.

I have NEVER advised anyone to not post here, nor have I ever suggested people should stop sharing their experience, so please don't put words in my mouth I never said. All I have tried to tell people is if they are concerned about their phone, they should take their phone to Apple as opposed to complaining to other users on a user to user only forum where Apple doesn't actively participate. Of course it's not good to have a phone which is too hold to hold. And if someone does, they should do something about it besides complaining here.

What people seem to take exception with is the definition of "overheating." An iPhone which is really overheating would say it needs to cool down and show a thermometer on the screen. That is truly overheating. And many are not seeing that, yet suggesting a warm or perhaps to them, a hot phone is overheating.

I have NEVER had any heating issues or battery issues on either our iPhone 15 Pro or 15 Pro Max. Not out of the box, so the update Apple released in iOS 17.0.3 didn't change that for me as again, no heating issues. But if I had had heating issues, the first thing I would have done is go to Apple with my phone.

If you believe everyone is having this issue enough to make you want to cancel your order, that's unfortunate. Everyone is most definitely NOT having such issues. I now know many with an 15 Pro model. None of them are having ANY issues whatsoever. They're actually terrific phones.

Take care.

HardTruth wrote:

It's disheartening to see the senior members on this forum downplaying people's troubles, and crushing dissent by saying it's not useful sharing the experiences here.

"Crushing dissent"? A bit dramatic. No one can prevent anyone from posting anything. We can suggest it's pointless but you don't have to pay attention. If your posts violate the terms of use, the Hosts can remove them but that's after the fact.

They need to understand sharing experiences is the SOLE PURPOSE of existence of this forum.

The primary purpose of this forum is for users to provide technical support to other users. In this case, that's not possible.

"Apple Support Communities is here to help people use Apple products and technologies more effectively."

I do find it interesting that none of the senior members of this forum who I know to have purchased iPhone 15 Pros or Pro Maxes seem to have this problem. Luck of the draw?

I cancelled my order for 15pm.

That sounds like the right decision for you.

“it does not help anyone”

I think that experienced users are suggesting that if you are experiencing this issue beyond updating the iphone to IOS 17.0.3, updating the apps and resetting the iphone there isn't much you can do if not ask for professional advice at the Apple store. If you don't have an Apple store you might initiate a return or best download the Apple support app and chat with technicians to see what's the best way to proceed. Surely we can all post here and share opinions but the advice is a bit limited from users right now

I have the iPhone 12 Pro, and since the latest updates it overheats while charging and the bate eet doesn’t last half a day now. Have to charge it twice a day now. This is so annoying. Hopefully they will fix these issues soon.

I have to say that reading the newsgroup I've noticed that too, the overheating/battery drain seems more related to the IOS 17 rather than the iphone 15 pro/pro max, infact other iphones were afftected after the update. So I'm confident Apple will come back with a fix in the next updates.

The apple 20w charger supports 5v/3A (15w) and 9v/2.2A (20w), like other manufacturers, iPhone also chooses the input while charging, this heating issue comes when the initial thrust i.e., to do 50% in 30 mins or so which means the phone chooses 5v/3A. Once 50-60% charging is done, it switches to 9v/2.2A.

As per my observation, the issue only comes when the input is 3A. In other words, it is not able to manage the heat generated by 3A charging while it is good with 2.2A, I dont know it could be battery getting over-heated or some circuitry.

In any case, I would prefer to do 50% in 5-10 more minutes (with 2.2A) rather than invite other risks with frequent heating upon every charge. To me it doesn't make sense to be 5-10 mins efficient.

If Apple can't fix it, they should either reduce charging amperage or do a replacement. Having said that, I am not sure why it is not with every phone, may be the issue is limited to some specific blocks.

another observation

just now I was using chrome browser, and scrolling through news. Phone became quite hot, just like during charging. I never observed it before as I am using case most of the time, just felt little warm and removed case and it was quite hot.

Something is seriously wrong, I am on 17.0.3. I'll definitely visit apple service once I am back in City.

It's not charging although yes, if you add charging - which heats the phone, there's no way around that - to another overheating issue, then it will overheat completely and shut down.

That makes sense. Also in hot weather, sunlight, etc... issue will be worse.

The actual bug has to do with some software/hardware interaction that is intermittent and a bit hard to track down. We don't know yet.

I think it has a problem for sure, and yes, this forum would be more helpful to everyone if it left everyone to simply share their experience, whether the experience is good or bad.

Especially in a case like this, I am gathering information and trying to figure out which combination of factors makes the CPU / GPU overheat.

The phone can run games and do amazing stuff while staying cool so it's not that the A17 pro is just a bad processor or not well designed - it's a bug that is intermittent and the more information we can put together the better we - and also Apple - can figure out how to work around it.

PS: I already bought thephone and in this country there's no Apple stores and returns are impossible. But even if I was in the US I wouldn't return it just yet - I think they will fix this within 1 - 2 months.

I was on a whats app call yesterday for 1.5 hours without any problems. During this call I switched from cellular to Wifi halfway through, so I'd say, calling is fine.

I've seen the phone overheat using the camera which was strange.

And using other totally normal apps, it was also overheating.

Meaning getting way too hot for what it was doing, based on my decades long experience using apps on phones.

Yes absolutely.

This isn't about the phone getting so hot that it shuts down.

It gets unusually hot for no reason which obviously also impacts battery life rather severely.

I'd imagine people here having enough tech knowledge to know when a phone is overheating vs not.

Let's say I use a normal app normally, like scrolling through and chatting on Whatsapp - the phone should not get hot from this. If it does get hot, something is seriously wrong. And my battery life will be minimal.

If I use a game, of course the phone will get hot that's expected.

I would think everyone here knows this, feeling-wise, what kind of activity can be expected to use a lot of CPU/GPU and what doesnt. This function is at the core of the excellent battery life we see with phones today, without that, the battery would last a few hours tops, this is very very important.

I agree, for me in the end the problem is that using normal applications as you say, the phone gets hot, scrolling throw whatsapp makes the phone gets hot, 1 minute call too, and using the official Apple camera, just taking 5 pictures, in the end my phone gets hot, and not in a usual way. Tomorrow I will go to the Genius Bar but I don't expect too many explanations. Maybe I'll come back if this doesn't convince me. Sadly because the iPhone takes beautiful quality photos, but my concern like you is that with this continuous hot the battery may suffer.

My 15 pro heats up a lot when I use the camera's native app to take 3 or 4 photos. Latest iOS, everything updated. It's been happening since the first day, the correction update didn't change anything for me.